Banking Center Manager - 64th & Greenway

MidFirst Bank - Default; Scottsdale (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

MidFirst Bank in Scottsdale, AZ is seeking a Banking Center Manager to lead a team of sales and service professionals, oversee daily operations of a medium to large center, and supervise ten or more associates.

You will build client relationships, generate sales leads, coach staff, ensure compliance and security, and represent the bank professionally. Availability to work weekends and extended hours is required, with bilingual abilities a plus.

Qualifications

• Three years of recent retail banking experience leading and developing a team to meet goals.
• Strong supervisory abilities including leadership, decision making, motivating others, and conflict resolution.
• Proven ability to participate in sales programs and meet sales/referral targets.

Responsibilities

• Build and maintain client relationships to uncover and satisfy needs through financial products and services.
• Assist clients with account questions and explain service charges, features, and more; generate sales leads through community outreach and partnerships.
• Coach and engage the team to maintain high sales/service standards and compliance, modeling desired behaviors.
• Ensure audit/compliance procedures are followed and maintain high customer service levels.
• Ensure regulatory compliance training for sales and service responsibilities for you and associates.
• Ensure security procedures for opening/closing are followed.
• Represent the bank professionally and positively.
• Supervisory duties include coaching, scheduling, training, approving transactions, coordinating job duties, time-card reviews, and performance evaluations.

Skills

Retail banking leadership

Team management

Sales and service

Notary (current or willing)

Microsoft Office proficiency

Bilingual English/Spanish

Tools

Microsoft Office

Job description

Job Category : Banking

Requisition Number : TEMPL005510

• Posted : November 3, 2026
• Full-Time

Locations

Showing 1 location

Description

Banking Center Managers lead a team of sales and service professionals to meet and exceed sales goals and service customers. This position is also responsible for managing the daily operations of a medium to large banking center and supervision of typically ten or more associates.

Your duties will include, but are not limited to:

• Build and maintain relationships with clients to uncover and satisfy their needs through the sale of financial products and services
• Assist clients with concerns or questions concerning their accounts. Explain service charges, statement problems, product features, etc. -Generate sales leads through community outreach activities and develop business partners, while building internal relationships
• Create workforce stability by cultivating an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same
• Ensure the audit/compliance procedures of the center are followed, while maintaining the highest level of customer service
• Ensure completion of regulatory compliance and training specific to sales and service responsibilities for you and your associates
• Ensure that security measures are adhered to regarding opening and closing procedures within the bank
• Represent oneself and the bank in a positive, courteous, friendly, and professional manner

Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations.

Required Skills:

• A minimum of three years recent retail banking experience leading, managing, motivating, and developing a team, including sales associates, to meet and exceed assigned goals within a goal and/or commission-based environment
• Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner
• Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position
• Availability to work weekends and/or extended hours as required to support the banking center
• Excellent client service skills, including interpersonal and communication skills
• Excellent organizational skills
• Proficiency in all Microsoft applications (Word, Outlook, Excel etc.)
• Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense

Preferred Skills:

• Extensive knowledge and familiarity of banking products and services
• Bilingual (fluent verbal and written English/Spanish) skills

Physical Requirements:

This position may require long periods of standing or sitting and may include long periods of typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operation:

• Standard Hours:Monday - Fridayfrom 9:00 a.m. - 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m.
• Candidates must be available to work weekend hours.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.