Banking Associate: Trusted Customer Advisor

TD Bank Group (TD); Boston (MA); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank Group (TD) is hiring a Banking Associate at our Allston branch. You will handle everyday banking transactions, open new accounts, and educate customers on TD products and services to help them reach their financial goals.

This role requires strong customer service, clear communication, and the ability to work evenings, weekends, and holidays. You will use TD systems to build relationships, refer customers to specialists, and ensure a positive banking experience.

Qualifications

• High school diploma or GED required.
• Excellent communication skills and strong customer service abilities.
• Ability to work during hours including evenings, weekends and holidays.

Responsibilities

• Performs everyday banking transactions on teller line or platform.
• Open new accounts and educate customers on TD products and services.
• Provide advisory support and referrals to appropriate TD teams.
• Build trust through educational content and proactive recommendations.
• Manage customer relationships and lead generation activities.

Skills

Customer service

Communication

Organization

Problem solving

Independent work

Microsoft Office

Education

High school diploma or GED

Job description

TD Bank Group (TD) is hiring a Banking Associate at our Allston branch. You will handle everyday banking transactions, open new accounts, and educate customers on TD products and services to help them reach their financial goals.

This role requires strong customer service, clear communication, and the ability to work evenings, weekends, and holidays. You will use TD systems to build relationships, refer customers to specialists, and ensure a positive banking experience.