Banking Associate II: Customer Advisor & Teller

TD Bank Group (TD); Methuen (MA); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank is seeking a Banking Associate in Methuen, MA to handle everyday banking transactions and provide guidance on TD products and services. You will work to educate customers, open and manage accounts, and support customers in achieving their financial goals.

The role emphasizes accurate transaction processing, customer education, and relationship-building through proactive advice and referrals. Evening/weekend availability may be required.

Qualifications

• High school diploma or GED is required.
• Teller training and platform training upon hire.
• Strong customer service and communication skills preferred.

Responsibilities

• Handle a wide range of banking tasks at a store location, including transactions and account openings.
• Provide educational support on TD products and services to help customers reach financial goals.
• Deliver end-to-end advice, build trust, and proactively offer insights and recommendations.

Skills

Customer Service

Communication

Attention to detail

Notary

Education

High school diploma

Teller training

Platform training

Job description

TD Bank is seeking a Banking Associate in Methuen, MA to handle everyday banking transactions and provide guidance on TD products and services. You will work to educate customers, open and manage accounts, and support customers in achieving their financial goals.

The role emphasizes accurate transaction processing, customer education, and relationship-building through proactive advice and referrals. Evening/weekend availability may be required.