Banking Associate: Customer Solutions & Growth

United Community Banks Inc.; Clarksville (TN); On-site; USD 25,000 - 28,000; Full time

Job summary

United Community in Clarksville, TN is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You’ll assist with everyday transactions, engage in needs-based conversations, and educate customers on banking tools and technology.

This full-time, on-site position emphasizes accuracy, regulatory compliance, and relationship building. You’ll process deposits and withdrawals, strengthen customer relationships, and refer opportunities across the

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsibilities

• Drive proactive needs-based sales conversations through interactions including service to sales, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by understanding customers’ needs and priorities.
• Assist customers financially by delivering loan products with correct and complete documentation.
• Identify opportunities and make referrals to cross-sell banking products and services.
• Educate customers on managing transactions using technology and available tools.
• Apply product and service knowledge to solve customer problems.
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.
• Ensure adherence to banking regulations and internal policies.

Skills

Banking experience

Analytical skills

Communication skills

Job description

United Community in Clarksville, TN is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You’ll assist with everyday transactions, engage in needs-based conversations, and educate customers on banking tools and technology.

This full-time, on-site position emphasizes accuracy, regulatory compliance, and relationship building. You’ll process deposits and withdrawals, strengthen customer relationships, and refer opportunities across the