Banking Associate: Customer Service & Teller Specialist

Solvay Bank; Town of Lysander (NY); On-site; USD 45,847,000 - 68,770,000; Full time

Job summary

Solvay Bank in Baldwinsville, NY is seeking a Regular Full-Time Banking Associate to join our retail team. The role handles teller transactions, opens new accounts, cross-sells services, and delivers high-quality customer service with accuracy and compliance.

You will work across branch operations, maintain cash controls, and help customers with deposits, withdrawals, and product information while upholding bank values and security standards.

Qualifications

• Experience in counting currency and coin.
• Good math aptitude.
• Ability to deal effectively and tactfully with all types of customers.

Responsibilities

• Delivers excellence in customer service to Solvay Bank customers and coworkers.
• Receives checks and cash for deposit, verifies amount and endorsements.
• Cashes checks and pays out money after verification of signatures and balances.
• Processes negotiable instruments following policies and procedures.
• Enters customer transactions into computer software and issues receipts.
• Balances currency, coin, and checks in cash drawer at end of shift.
• Keeps cash secure and maintains branch security.
• Assists customers with opening deposit accounts and related services.
• Cross-sell bank products and services in accordance with bank procedures.

Skills

Currency counting

Math aptitude

Customer service

Education

High School/GED

Job description

Solvay Bank in Baldwinsville, NY is seeking a Regular Full-Time Banking Associate to join our retail team. The role handles teller transactions, opens new accounts, cross-sells services, and delivers high-quality customer service with accuracy and compliance.

You will work across branch operations, maintain cash controls, and help customers with deposits, withdrawals, and product information while upholding bank values and security standards.