Teller - Westvale Office

Solvay-Bank; City of Syracuse (NY); On-site; USD 22,000 - 33,000; Full time

Job summary

Solvay Bank in Westvale, Syracuse, NY is seeking a Regular Full-Time Teller to deliver exceptional customer service while handling deposits, withdrawals and other banking transactions. You will balance your cash drawer daily and maintain accuracy in a fast-paced branch, ensuring compliance with bank policies and federal regulations.

Ideal candidates have strong math skills, experience counting currency, and the ability to work well with customers; high school diploma or GED required.

Qualifications

• High School graduate or GED.
• Experience in counting currency and coin.
• Good math aptitude.
• Ability to deal effectively and tactfully with all types of customers.

Responsibilities

• Delivers excellent customer service, guidance and respect to all Solvay Bank customers and co-workers in accordance with the Solvay Bank Client Service Standards.
• Receives checks and cash for deposit, verifies amount and examines check.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Processes negotiable instruments following all policies and procedures.
• Enters customer transactions into computer software to record transactions, and issues.
• Balancing currency, coin, and checks in cash drawer at end of shift with data on computer screen.
• Develops knowledge of the Bank’s products to recommend or refer to customers.
• Remains compliant with policies and federal regulations.

Skills

Counting currency

Math aptitude

Customer service

Interpersonal skills

Education

High School Diploma or GED

Job description

Regular Full-Time Westvale, Syracuse, NY, US

Salary Range: $16.00 To $24.00 Hourly

At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our retail banking team.

The Teller position is a key role at Solvay Bank, providing excellent customer service by welcoming new and existing clients of the Bank and assisting them with account transactions and servicing needs. Tellers handle large amounts of cash in an organized, timely and accurate fashion, balancing their own cash drawer daily. The successful candidate will have proficient analytical and mathematic skills.

For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more.

Solvay Bank is an EOE/AA/Disability/Veteran

Receives and pays out money, keeps records of money and negotiable instruments involved in financial transactions, while providing exceptional client service by performing the following duties:

Job Responsibilities:

• Delivers excellence in customer service, guidance and respect to all Solvay Bank

customers and co-workers in accordance with the Solvay Bank Client Service Standards

• Thoroughly understands, embraces and exhibits Solvay Bank Values and serves as an

example to others in actions and words

• Receives checks and cash for deposit, verifies amount and examines check
• Cashes checks and pays out money after verification of signatures and customer balances
• Processes negotiable instruments following all policies and procedures
• Enters customer transactions into computer software to record transactions, and issues
• Place holds on accounts in accordance with bank and regulatory policy
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled

amounts with data displayed on computer screen

• Develops strong knowledge of the Bank’s deposit and electronic banking products so as

able to recognizes client needs and makes appropriate recommendations or referrals to

co-workers

• Removes deposits from and counts and balances cash in automated teller machines and
• Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of

security for the bank

• Accepts stop payment requests and address changes, distributing to the proper personnel

for processing

• Responds to customer inquiries as appropriate
• Assists with daily scanning to balance branch
• Adheres to established policies, procedures and federal regulations
• Performs other tasks requested by supervisor/manager as they relate to the bank and its f unctions
  • Adheres to Information Security policies and related regulatory policies, procedures and standards designed to protect customer and Bank-owned information
  • Ensures excellent customer service by working in alternative branches as needed and requested by management, fostering teamwork across the retail network.

Qualifications:

• Experience in counting currency and coin

• Good math aptitude

• Ability to deal effectively and tactfully with all types of customers

Experience and Education:

• High School Graduate or GED

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and climb stairs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is moderate.