Banking Associate: Build Trust, Advise & Serve

TD; Gardner (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

TD Bank in Gardner, Massachusetts is seeking a Banking Associate to help customers with daily banking needs and financial guidance. You will handle transactions, open accounts, and educate customers on TD services to reach their financial goals.

Strong communication and organization are essential. The role requires flexibility for evenings and weekends, with training provided on teller procedures and platform use.

Qualifications

• High school diploma or GED.
• 1 year experience working with customers or related activities.
• Excellent communication and problem-solving skills.
• Ability to work evenings, weekends and holidays as scheduled.
• Teller experience preferred and Teller training on hire.
• Proficient in Microsoft Office.

Responsibilities

• Process everyday banking transactions and open new accounts.
• Provide education and advice on TD products and services.
• Build and deepen customer relationships through targeted assistance.
• Lead management to generate referrals and positive customer outcomes.
• Ensure accuracy and compliance in all banking activities.

Skills

Customer service

Communication

Problem solving

Organization

Teamwork

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Gardner, Massachusetts is seeking a Banking Associate to help customers with daily banking needs and financial guidance. You will handle transactions, open accounts, and educate customers on TD services to reach their financial goals.

Strong communication and organization are essential. The role requires flexibility for evenings and weekends, with training provided on teller procedures and platform use.