Banking Associate

Maine Tech Hub; Maine; On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Bonus plan

Benefits

Job summary

First National Bank is hiring for a full-time Teller role in Rockport, Maine. You will process banking transactions, advise customers on products, and meet branch goals with integrity and confidentiality. A friendly, team-oriented attitude and basic computer skills are essential.

Qualifications include a high school diploma or GED and cash handling or customer service experience. The position offers benefits, time off, and a bonus plan, with a Monday–Friday schedule and rotating Saturdays.

Qualifications

• Cash handling experience
• Direct customer service experience
• High School degree or GED
• Sales and computer experience desirable

Responsibilities

• Provide customers with high quality service by selling bank products and services and/or making referrals to other bank personnel.
• Meet branch goals for deposit growth, personal and business accounts, and IRAs.
• Explain bank product features, benefits, rates, terms and deposit/loan details.
• Handle routine deposits, withdrawals, and account changes following bank policies.
• Investigate errors and report unusual account activity to management.

Skills

Cash handling

Direct customer service

Sales

Computer experience

Education

High School degree or GED

Job description

at First National Bank in Rockport, Maine, United States

Job Description

Whether you're passionate about finance, technology or helping others - a career at First National Bank offers a world of opportunity to grow and succeed. Work collaboratively with a team while having fun and providing product and technical support knowledge to customers. In return, we have a lot to offer. This fulltime position offers competitive pay, time off, benefits and a bonus plan. Opportunities for personal growth and professional development. And yes, a real opportunity to make a difference in the place where you live. We are proud to be on the 2025 list of Best Places to Work in Maine.

Fulltime position (40 hours)

Schedule Monday-Friday & Rotating Saturdays

Qualifications:

• High School degree or GED
• Sales and computer experience desirable

Function: Provide customers with high quality service by selling bank products and services and/or making appropriate referrals to other bank personnel. Work in a team environment demonstrating enthusiasm, a positive outlook, and a professional manner while maintaining confidentiality. Focused on meeting branch goals.

Duties:

• Accurately process customer banking transactions in teller system following bank policies for identification of customers, review of activity and appropriateness of transaction. Place deposit holds as needed.
• Determine customer needs to effectively sell bank products and services and make appropriate referrals. Meet branch goals for deposit growth, personal and business accounts, and Individual Retirement Accounts (IRAs). Meet enrollment goals for ancillary products.
• Exhibit and apply a thorough understanding of account title structures and their resulting impact on account ownership, access to funds, and FDIC insurance coverage.
• Maintain a basic understanding of loan, investment, and merchant products and refer customers to appropriate Bank personnel to help branch meet referral goals.
• Provide loan and deposit information regarding the structure and design of bank products including features/benefits, rates, terms, interest calculations, payment applications, balance, and statement information.
• Investigate and correct errors reported by customers; work with management to report unusual account activity.
• Open Deposit Accounts.
• Maintain branch's safe deposit box system including new rentals, access to rented boxes, payments, and maintenance.
• Accept requests to wire funds.
• Create necessary forms or submit instructions for account maintenance such as stop payments, holds, AFTs and debit cards.
• Demonstrate an understanding of the impact of federal regulations, including the Bank Secrecy Act (BSA) on daily activities and stay abreast of changes through completion of training classes.
• Exhibits an understanding of common scam and fraud situations and knows how to report internally.
• Has a full understanding to deposit compliance regulations including Regulation CC – deposit holds.

at First National Bank in Rockport, Maine, United States

Job Description

Whether you're passionate about finance, technology or helping others - a career at First National Bank offers a world of opportunity to grow and succeed. Work collaboratively with a team while having fun and providing product and technical support knowledge to customers. In return, we have a lot to offer. This fulltime position offers competitive pay, time off, benefits and a bonus plan. Opportunities for personal growth and professional development. And yes, a real opportunity to make a difference in the place where you live. We are proud to be on the 2025 list of Best Places to Work in Maine.

Fulltime position (40 hours)

Schedule Monday-Friday & Rotating Saturdays

Qualifications:

• Cash handling experience
• Direct customer service experience
• High School degree or GED
• Sales and computer experience desirable

Function: Provide customers with high quality service by selling bank products and services and/or making appropriate referrals to other bank personnel. Work in a team environment demonstrating enthusiasm, a positive outlook, and a professional manner while maintaining confidentiality. Focused on meeting branch goals.

Duties:

• Accurately process customer banking transactions in teller system following bank policies for identification of customers, review of activity and appropriateness of transaction. Place deposit holds as needed.
• Determine customer needs to effectively sell bank products and services and make appropriate referrals. Meet branch goals for deposit growth, personal and business accounts, and Individual Retirement Accounts (IRAs). Meet enrollment goals for ancillary products.
• Exhibit and apply a thorough understanding of account title structures and their resulting impact on account ownership, access to funds, and FDIC insurance coverage.
• Maintain a basic understanding of loan, investment, and merchant products and refer customers to appropriate Bank personnel to help branch meet referral goals.
• Provide loan and deposit information regarding the structure and design of bank products including features/benefits, rates, terms, interest calculations, payment applications, balance, and statement information.
• Investigate and correct errors reported by customers; work with management to report unusual account activity.
• Open Deposit Accounts.
• Maintain branch's safe deposit box system including new rentals, access to rented boxes, payments, and maintenance.
• Accept requests to wire funds.
• Create necessary forms or submit instructions for account maintenance such as stop payments, holds, AFTs and debit cards.
• Demonstrate an understanding of the impact of federal regulations, including the Bank Secrecy Act (BSA) on daily activities and stay abreast of changes through completion of training classes.
• Exhibits an understanding of common scam and fraud situations and knows how to report internally.
• Has a full understanding to deposit compliance regulations including Regulation CC – deposit holds.

Equal employment opportunity, including veterans and individuals with disabilities.

PI286723222