Banking Associate - Ellsworth

First Bancorp Inc; Ellsworth, Northern (ME, KY); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Bonus plan

Benefits package

Professional development

Job summary

First National Bank in Ellsworth, ME seeks a full-time teller to deliver excellent customer service and promote bank products. You will process transactions, open accounts, and resolve customer inquiries while ensuring confidentiality and accuracy.

The role emphasizes teamwork, reliability, and adherence to bank policies with opportunities for growth and development within the company.

Qualifications

• Cash handling and direct customer service experience required.
• High School diploma or GED required.
• Sales exposure and computer skills desirable.

Responsibilities

• Provide customers with high quality service by selling bank products and services and referring to other bank personnel.
• Work in a team environment with a professional manner while maintaining confidentiality.
• Meet branch goals for deposits and account openings (IRAs, personal/business).
• Assist with opening deposit accounts and maintaining safety deposit box operations.

Skills

Cash handling

Direct customer service

Sales

Computer experience

Education

High School diploma or GED

Job description

Description

Whether you're passionate about finance, technology or helping others - a career at First National Bank offers a world of opportunity to grow and succeed. Work collaboratively with a team while having fun and providing product and technical support knowledge to customers. In return, we have a lot to offer. This fulltime position offers competitive pay, time off, benefits and a bonus plan. Opportunities for personal growth and professional development. And yes, a real opportunity to make a difference in the place where you live. We are proud to be on the 2025 list of Best Places to Work in Maine.

Fulltime position (40 hours)

Schedule Monday-Friday & Rotating Saturdays

Qualifications:

• Cash handling experience
• Direct customer service experience
• High School degree or GED
• Sales and computer experience desirable

Function:

Provide customers with high quality service by selling bank products and services and/or making appropriate referrals to other bank personnel. Work in a team environment demonstrating enthusiasm, a positive outlook, and a professional manner while maintaining confidentiality. Focused on meeting branch goals.

Duties:

• Accurately process customer banking transactions in teller system following bank policies for identification of customers, review of activity and appropriateness of transaction. Place deposit holds as needed.
• Determine customer needs to effectively sell bank products and services and make appropriate referrals. Meet branch goals for deposit growth, personal and business accounts, and Individual Retirement Accounts (IRAs). Meet enrollment goals for ancillary products.
• Exhibit and apply a thorough understanding of account title structures and their resulting impact on account ownership, access to funds, and FDIC insurance coverage.
• Maintain a basic understanding of loan, investment, and merchant products and refer customers to appropriate Bank personnel to help branch meet referral goals.
• Provide loan and deposit information regarding the structure and design of bank products including features/benefits, rates, terms, interest calculations, payment applications, balance, and statement information.
• Investigate and correct errors reported by customers; work with management to report unusual account activity.
• Open Deposit Accounts.
• Maintain branch's safe deposit box system including new rentals, access to rented boxes, payments, and maintenance.
• Accept requests to wire funds.
• Create necessary forms or submit instructions for account maintenance such as stop payments, holds, AFTs and debit cards.
• Demonstrate an understanding of the impact of federal regulations, including the Bank Secrecy Act (BSA) on daily activities and stay abreast of changes through completion of training classes.
• Exhibits an understanding of common scam and fraud situations and knows how to report internally.
• Has a full understanding to deposit compliance regulations including Regulation CC - deposit holds.