Banking Advisor: Elevate Customer Experience & Growth

ADP, Inc.; Northampton (MA); On-site; USD 42,000 - 51,000; Full time

Job summary

Greenfield Savings Bank is seeking a Banking Advisor in Northampton/Hadley to deliver exceptional customer service, perform platform duties, and act as a single point of contact for customers. Depending on branch size, supervisory responsibilities may apply.

The role emphasizes relationship-based selling to meet personal sales goals, with duties spanning deposits, withdrawals, wires, fraud, and new accounts. The position supports a commitment to inclusivity and professional growth.

Qualifications

• 1+ year of sales experience with cross-selling.
• 1+ year of banking or financial services experience.
• 1+ year of cash handling position with customer service.
• Excellent interpersonal and written/verbal communication skills.

Responsibilities

• Provide unparalleled customer service during each interaction with high professionalism in person and on the phone.
• Partner with other lines of business to make quality customer referrals.
• Contribute to building a positive team environment.
• Ensure compliance with bank policies, procedures, and legal guidelines.

Skills

Sales experience

Banking experience

Cash handling

Communication skills

Job description

Greenfield Savings Bank is seeking a Banking Advisor in Northampton/Hadley to deliver exceptional customer service, perform platform duties, and act as a single point of contact for customers. Depending on branch size, supervisory responsibilities may apply.

The role emphasizes relationship-based selling to meet personal sales goals, with duties spanning deposits, withdrawals, wires, fraud, and new accounts. The position supports a commitment to inclusivity and professional growth.