Banker (Glen Ridge)

Blue Foundry Bank; Glen Ridge (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking bank as a Universal Associate Banker, where you'll provide exceptional financial support and advice to customers. In this dynamic role, you'll engage with clients face-to-face, addressing their complex financial needs and promoting bank products and services. Your contributions will enhance customer relationships and drive the bank's service and sales culture. This position offers an exciting opportunity to grow within a supportive environment while making a meaningful impact on customers' financial journeys. If you're passionate about customer service and thrive in a collaborative setting, this role is perfect for you.

Qualifications

• Strong customer service skills with a focus on relationship building.
• Ability to process financial transactions accurately and efficiently.

Responsibilities

• Provide quality customer service and evaluate financial needs.
• Process all financial transactions and open new accounts.
• Participate in branch activities and achieve team goals.

Skills

Customer Service

Sales Skills

Financial Transactions Processing

Attention to Detail

Compliance Knowledge

Technological Savvy

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

The Banker provides customers with exceptional financial support and advice while ensuring the highest levels of service delivery. In this role, you will conduct all retail banking financial transactions and cross-sell bank products and services with the goal of deepening relationships.

Leveraging the bank’s service and sales culture and increasing customer engagement is tantamount to the success of the Universal Associate Banker.

The right person for this role is professional and capable of working face-to-face with customers to address complex financial needs and technologically savvy as it relates to bank services.

Primary Responsibilities:

1. Consistently provides quality customer service by demonstrating our service/sales relationship building behaviors.
2. Evaluates and identifies financial needs and presents appropriate products/services to meet those needs.
3. Opens new accounts and related products/services (e.g., debit card, direct deposit, etc.)
4. Processes all financial transactions (e.g., cash/check deposits, withdrawals, etc.)
5. Participates in branch activities and events planned by Branch Management.
6. Focus on achieving individual and team goals.
7. Performs all teller related duties, including managing a cash box, replenishing cash in ATM/ITM’s, maintaining adequate supplies for customer use, conducting monthly audits, and related activities.
8. Keen attention to all activities related to the processing of various types of accounts and ensures compliance with applicable regulations, policies, and procedures.
9. Competently and confidently teaches and demonstrates self-service options to customers.

Additional Responsibilities:

1. Addresses internal and external inquiries relating to bank products and services, transactions, and policies and procedures.
2. Maintains confidentiality of customer information by complying with the Privacy Policy; complies with established policies and procedures when responding to inquiries and requests.
3. Promotes the security and safety of all employees and customers by complying with the Security Program.
4. Assists customers with entry to their safe deposit boxes, ensuring strict adherence to all bank policies and procedures.
5. Participates in business development efforts as assigned.
6. Assists in other areas of the bank/branch as required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.