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Associated Bank - Corp

Elgin (IL)

On-site

Full time

Yesterday
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Job summary

A leading bank in the Midwest is seeking a dedicated individual to enhance customer relationships and recommend financial products. This role involves providing exceptional service, achieving sales goals, and supporting branch operations across multiple locations. Join a diverse team committed to professional growth and community engagement.

Benefits

Retirement plans including 401(k) and pension
Paid volunteer time off
Diversity-focused colleague resource groups
Competitive salary with professional development opportunities
Well-being programs
Parental leave
Employee stock purchase
Military benefits
Personal banking benefits
Loan and investment benefits

Qualifications

  • Less than 2 years of customer-facing sales or service experience required.

Responsibilities

  • Recommend bank products to customers and prospects.
  • Provide exceptional customer service and process transactions.
  • Support branch operations and prospect at in-store locations.

Education

High School diploma or equivalent

Job description

At Associated Bank, we strive to create an inclusive culture where diverse perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment that encourages and supports your growth and development, then Associated Bank may be the right place for you.

Associated Bank requires you to represent yourself and your experiences honestly during the recruiting and hiring process.

We invite you to review the opportunity below:

Position Overview
  1. Under direct supervision of Branch Management, recommend Associated Bank products to existing customers and prospects.
  2. Identify, expand, and deepen customer relationships through profiling and recommending appropriate deposit and lending products and services.
  3. Provide exceptional customer service by efficiently processing transactions and fulfilling service requests.
  4. Support the operational integrity of the branch.
  5. Demonstrate proficiency in all customer channels, including digital technology.
  6. Achieve individual and team goals.
  7. Work across multiple branch locations as needed to support flexibility and mobility.
Compliance and Requirements
  • Pass a credit check as per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.
  • Operate in full compliance with internal policies, procedures, and applicable laws, including BSA/AML and S.A.F.E. Act requirements.
Additional Responsibilities
  • Complete comprehensive training to ensure success.
  • Provide excellent customer service and build community relationships.
  • Open new accounts and identify cross-selling opportunities to promote financial wellness.
  • Partner with internal departments to meet customer needs.
  • Support branch operations and proactively prospect at in-store locations.
Qualifications
  • Education: High School diploma or equivalent (required).
  • Experience: Less than 2 years of customer-facing sales or service experience (required).
Benefits
  • Retirement plans including 401(k) and pension.
  • Paid volunteer time off.
  • Diversity-focused colleague resource groups.
  • Competitive salary with professional development opportunities.
  • Additional benefits like well-being programs, parental leave, employee stock purchase, military benefits, and more.
  • Personal banking, loan, investment, and insurance benefits.
About Us

Serving over 120 communities across Wisconsin, Illinois, and Minnesota, we value our colleagues as key to our success. Join us and see why we’re voted a top place to work in the Midwest. Connect with us on Facebook, LinkedIn, and X.

Equal Opportunity Statement

Associated Bank is committed to diversity and equal opportunity. We support a respectful work environment and consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other factors.

Compliance and Contact

We comply with all applicable policies and laws, including the Bank Secrecy Act. Report suspicious activity or concerns via our anonymous Ethics Hotline. For accommodations during the application process, contact leavesandaccommodations@associatedbank.com.

We participate in E-Verify and are an Affirmative Action and Equal Opportunity Employer. The pay range for this role is $17.00 - $27.58 per hour, depending on factors such as location, skills, and experience.

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