Bank Teller - Severna Park

Arundel Bank; Robinson (MD); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Training & development

Company parties

Job summary

Arundel Bank is seeking a Teller to join our community-focused branch team. You will process deposits and withdrawals, assist with loan payments, cash handling, and account changes while delivering friendly, accurate service.

This role supports multiple branches in Anne Arundel County, with training at Pasadena and Glen Burnie locations, and then home-branch assignment. The position requires a high school diploma, at least 1 year of cash handling, and strong math and communication skills.

Qualifications

• 1 year of cash handling experience is required.
• Excellent verbal and written communication skills.
• Strong math ability and attention to detail.
• Proficient with PC software (Word, Excel, Outlook) and internet.

Responsibilities

• Process customer transactions including deposits, withdrawals, and transfers.
• Disburse money orders and cashier checks; open and fund new accounts.
• Cross-sell bank services and refer opportunities to business partners.
• Ensure compliance with BSA/OFAC/CIP and banking regulations; complete training.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Education

High school diploma or GED

Job description

Benefits:

• Company parties
• Training & development

Are you tired of feeling like “just a number”? Join our Teller team. At Arundel Bank you will feel like you are a member of the family. We are looking for community-minded people who enjoy helping others. With offices in Glen Burnie, Pasadena, Severna Park, and Annapolis, we have committed ourselves to personal, friendly service. We know most of our customers by name and there are no "800" numbers at Arundel Bank.

As a Teller, you will help our customers with a variety of services in the branch processing transactions.

NOTE ABOUT LOCATION: All Tellers start their training at the Pasadena and Glen Burniw Branches but once complete, they are assigned their home branch. This could be any of our locations in Anne Arundel County.

Some of your duties will include:

• Represent the bank to the customer both in conduct and attire in a courteous, professional manner, and provide prompt, efficient, and accurate service in processing transactions.
• Process customer transactions, including deposits, withdrawals, loan payments, cash advances and transfers. Fund new customer accounts, such as deposits, checking, CDs, IRAs, etc., and assist customers with transactions (i.e., stop payments, check re-orders, payroll, and direct deposit).
• Disburse money orders and cashier checks.
• Receive checks and cash for deposit in savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, and receipts transactions via on-line teller terminal.
• Receive loan payments ensuring that payments equal the amount due and all late charges, if applicable, are collected. Enter payments received into the Bank’s records via on-line terminal.
• Cash checks and pay money from savings and checking accounts upon verification of signatures and customer account balances.
• Inspects all checks, bonds, drafts, money orders, savings withdrawals, etc. to determine their negotiability.
• Assist customers with payroll and direct deposit questions; Process name and address changes; File new account signature and payroll cards.
• Cross-sell bank services, explaining such matters as the various types of accounts and products and services offered by Arundel Federal Savings Bank.
• Identify referral opportunities during customer interactions and submit qualified referrals to Bank business partners.
• Encode and image checks processed daily. Verify accuracy and balance transactions.
• Prepare individual daily settlement of teller cash and other transactions bringing cash drawer and settlement sheets into balance. Locate and correct discrepancies. Balance each day's transactions and verify cash totals.
• Utilize your tact and experience-based knowledge to research and resolve customer inquiries and account issues, and by explaining specific policies and products.
• Other duties as assigned.
• Responsible for applying requirements relating to Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and Customer Identification Program (CIP) including Beneficial Ownership (BO).
• Responsible for applying all the regulatory requirements during the performance of the job duties as assigned.
• Complete all annual required BSA and other bank compliance training timely.

What you need:

• High school diploma or GED.
• At least 1 year of cash handling experience.
• Knowledge of Bank policies and procedures preferred.
• Excellent organizational, analytical, and problem-solving skills.
• Excellent verbal, written, telephone and interpersonal communication skills.
• A strong service orientation and ability to learn and cross-sell our products and services.
• Excellent math ability and attention to detail.
• Proficient in use of PCs, Word, Excel, Outlook, and the Internet.
• Ability to function in a branch environment and utilize standard office equipment such as a PC, fax, copier, telephone, etc.
• Ability to lift to 25 lbs. (i.e., coin bags & trays).
• Some travel may be required.
• Ability to work 37 hours per week. Additional Saturday hours required

Why join Arundel Bank?

We are a community retail bank focusing on deposits and lending, serving Anne Arundel County since 1906. “We’ll Be Here.” is the phrase that describes what we do and have consistently done for over 100 years: use our strong capital position and financial strength to help our customers achieve their financial dreams and personal visions.

We offer a comprehensive benefits package including paid time off, medical, dental, vision, life and disability insurance, HRA, FSA, paid holidays, and 401(k) profit sharing plan. Learn more about Arundel Federal at: https://www.arundelbank.com/.