Bank Teller: Make a Difference in Customer Service

Foothills Bank; Conroe, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off and holidays

Retirement savings plan (401(k))

Job summary

Guaranty Bank & Trust in Conroe, TX is hiring for a frontline banking role focused on customer service, transactions, and adherence to privacy and regulatory standards.

We value reliable, detail-oriented individuals who can assist customers in person and by phone, while maintaining confidential information and following bank policies. Training and growth opportunities are available in a team-focused environment.

Qualifications

• Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives.
• Excellent communication skills that build customer relationships based on trust.
• Strong critical thinking and problem-solving skills to meet our customer's needs.
• Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change.
• Ability to collaborate with others to achieve shared goals.
• Proficient in Microsoft Office.

Responsibilities

• Performing transactions such as accepting deposits and loan payments, cashing checks, issuing money orders and cashier’s checks.
• Provide efficient and exceptional customer service both in person and over the phone.
• Complying with privacy policies and procedures to maintain customer confidentiality and information protection.
• Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures.
• Completing and passing all required regulatory compliance training as assigned.
• Connecting customers to the appropriate department specialists that can help them with specialized financial needs.
• Engaging customers in person and by phone to assist, and conduct transactions through self-service technologies.
• Perform any additional duties and tasks assigned by management.

Skills

Customer service

Communication

Problem solving

Teamwork

MS Office

Education

High school diploma

Cash handling experience

Job description

Guaranty Bank & Trust in Conroe, TX is hiring for a frontline banking role focused on customer service, transactions, and adherence to privacy and regulatory standards.

We value reliable, detail-oriented individuals who can assist customers in person and by phone, while maintaining confidential information and following bank policies. Training and growth opportunities are available in a team-focused environment.