Bank Teller: Grow Client Relationships & Serve Community

Equity Bank; Altus (OK); On-site; USD 42,981,000 - 49,594,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Long-Term Disability Insurance

Flexible Spending

Health Savings Accounts

Cancer Insurance

401K with Company Match

Vacation & Sick Time

Employee Stock Purchase Plan

Pet Insurance

Retail Banking Benefits

Job summary

Equity Bank in Altus, OK is seeking a Bank Teller to join our Retail Banking team. You will build client relationships, process transactions, and promote bank products while ensuring compliance and exceptional service.

Ideal candidates have strong communication, confidentiality, and team skills, with willingness to travel to Wichita for training. This role offers full-time hourly employment with competitive benefits.

Qualifications

• High School Diploma or equivalent.
• Excellent interpersonal, verbal, and written communication.
• Computer proficiency in Windows-based systems.
• Ability to maintain a high degree of confidentiality.
• Strong attention to detail and organizational skills.
• Capable of working with a team to determine solutions.
• Ability to travel to Wichita, KS during first week of employment for required week-long training.

Responsibilities

• Build Client Relationships
• Conduct professional client conversations that build and sustain trust and credibility
• Discover key life events happening with clients to ensure bank products and services are meeting financial needs
• Recommend and provide accounts, loans, and services that match clients’ financial needs
• Promote bank products and services within and outside the bank
• Proactively make referrals to bank partners that result in additional revenue to the bank
• Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production
• Adhere to operating procedures and protocols
• Deliver a Consistently Superior Client Experience
• Demonstrate excellent customer service skills
• Behave in a manner to create a welcoming, engaging, professional environment for clients to experience
• Proactively resolve client issues in absence of or as directed by Bank Manager
• Respond to routine client inquiries and requests
• Perform teller duties as needed and process client transactions
• Approve transactions for other employees within your assigned authority limit
• Assist with bank opening and/or closing as directed
• Demonstrate Compliance with Applicable Laws and Regulations
• Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position
• Actively work with clients to understand each client’s normal account activity, as appropriate for this position
• Complete periodic compliance training

Skills

Excellent interpersonal skills

Verbal and written communication

Windows-based computer skills

Confidentiality

Team collaboration

Wichita training travel

Education

High School Diploma or equivalent

Some college

Job description

Equity Bank in Altus, OK is seeking a Bank Teller to join our Retail Banking team. You will build client relationships, process transactions, and promote bank products while ensuring compliance and exceptional service.

Ideal candidates have strong communication, confidentiality, and team skills, with willingness to travel to Wichita for training. This role offers full-time hourly employment with competitive benefits.