Bank Teller & Financial Services Pro

US Lawns; Ammon (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

401(k)

Employee Stock Ownership Plan

Paid Vacation

Sick Time

Life Insurance

Long-term Disability Insurance

Job summary

D.L. Evans Bank, a community bank since 1904, seeks a Teller/Financial Services Representative for branch duties in Eastern Idaho. You will handle deposits, account maintenance, and questioned customer inquiries while balancing daily transactions.

Cross-sell services and support other staff as needed as part of a professional team. Qualified candidates are 18+, with a HS diploma or GED; banking experience is preferred.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Banking experience preferred.
• Basic cash handling skills/experience preferred.
• Knowledge of bank operations policies and procedures preferred.
• Able to operate related computer applications and business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, telephone, scanner, and branch capture machine.
• Professional appearance, dress, and attitude.
• Good communication skills.
• Good typing skills.
• Good math skills.

Responsibilities

• Represents the Bank in a courteous and professional manner.
• Receives deposits and loan payments in person or by mail.
• Processes cash advances, gift/travel cards, cashiers’ checks, government bonds, and similar transactions.
• Disburses cash for checks/withdrawals and pays out money after verification of signatures and customer balances.
• Processes transfers.
• Processes assigned cash and transactions and balances at end of day.
• Verifies transactions, monitors deposit amounts, examines documents for proper endorsement and negotiability, and detects and resolves discrepancies promptly.
• Maintains security of assigned work area, places cash in teller drawer, and locks all drawers when leaving work area.
• Places holds on uncollected funds when necessary in accordance with established policy.
• Ensures that customers' requests and questions are promptly resolved.
• Operates online teller terminal and provides in person, by telephone, or by mail information that customers may authorize concerning their account status.
• Performs drive-up teller and night drop functions as assigned.
• Opens and closes accounts by obtaining information from the customer and entering into the computer system.
• Compiles, researches, and implements new policies, programs, procedures and services dealing with branch operations.
• Provides technical support and training related to new accounts and teller software programs.
• Assists with IRA and HSA branch support, verifications, training and audits as assigned.
• Renews and updates certificate accounts and contacts customers with maturing certificates of deposit and notifies them of promotional offers.
• Performs file maintenance and account changes as needed, such as address changes, etc., and stays up to date on pending documentation, such as verifying accounts opened by other branch personnel.
• Participates in branch openings.
• Reviews, monitors, and creates a variety of reports.
• Maintains privacy of customer account information.
• Directs calls to appropriate person/department as necessary and records and relays messages as appropriate.
• Helps other area personnel as required.
• Keeps management informed of area activities and any significant problems or concerns.
• Completes required reports and records accurately and promptly.
• Cross-sells bank services by maintaining a general working knowledge of all bank products.
• Keeps work area and equipment clean, secure, and well maintained.
• Completes special projects as assignedAttends meetings as required
• Maintains the professional reputation of D.L. Evans Bank
• Promotes D.L. Evans Bank at all times
• Serves as a representative for D.L. Evans Bank in the community

Skills

Cash handling

Communication skills

Math skills

Typing skills

Professional appearance

Education

High school diploma or GED

Tools

Cash counting machines

Branch capture machine

POS terminal

Telephone systems

Job description

D.L. Evans Bank, a community bank since 1904, seeks a Teller/Financial Services Representative for branch duties in Eastern Idaho. You will handle deposits, account maintenance, and questioned customer inquiries while balancing daily transactions.

Cross-sell services and support other staff as needed as part of a professional team. Qualified candidates are 18+, with a HS diploma or GED; banking experience is preferred.