Bank Teller: Customer Service & Cash Handling

D.L. Evans Bank; Boise (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

401(k)

Employee Stock Ownership Plan

Paid Vacation

Sick Time

Life Insurance

Long-term Disability Insurance

Job summary

D.L. Evans Bank in Boise, Idaho is seeking a dedicated Teller to handle deposits, withdrawals, loan payments, and related transactions with accuracy and courtesy. The role emphasizes prompt customer service and detailed cash handling.

You will balance daily transactions, verify cash totals, and assist customers in person or by mail while ensuring security and privacy of accounts. Growth opportunities exist within a supportive, community-focused bank.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Knowledge of bank operations policies and procedures preferred.
• Basic cash handling skills/experience preferred.
• Able to operate related computer applications and business equipment (adding machine, typewriter, copy machine, coin/counting machines, telephone, scanner).
• Professional appearance, dress and attitude.
• Good communication skills.
• Good typing skills.
• Good math skills.

Responsibilities

• Represents the Bank in a courteous and professional manner.
• Receives deposits and loan payments in person or by mail.
• Processes cash advances, gift/travel cards, cashiers’ checks, government bonds, and similar transactions.
• Disburses cash for checks/withdrawals and pays out money after verification of signatures and customer balances.
• Processes transfers.
• Processes assigned cash and transactions and balances at end of day.
• Verifies transactions, monitors deposit amounts, examines documents for proper endorsement and negotiability, and detects and resolves discrepancies promptly.
• Maintains security of assigned work area, places cash in teller drawer, and locks all drawers when leaving work area.
• Places holds on uncollected funds when necessary in accordance with established policy.
• Ensures that customers' requests and questions are promptly resolved.
• Operates online teller terminal and provides information to customers concerning their account status.
• Receives account holders' change of address and forwards documentation to the appropriate department.
• Maintains privacy of customer account information.
• Maintains and projects the Bank's professional reputation.
• Directs calls to appropriate person/department as necessary and records and relays messages as appropriate.
• Helps other area personnel as required.
• Keeps management informed of area activities and any significant problems or concerns.
• Completes required reports and records accurately and promptly.
• Performs drive-up teller and night drop functions as assigned.
• Cross-sells bank services by maintaining a general working knowledge of all bank products.
• Keeps work area and equipment clean, secure, and well maintained.
• Completes special projects as assigned.
• Attends meetings as required.
• Maintains the professional reputation of D.L. Evans Bank.
• Promotes D.L. Evans Bank at all times.
• Serves as a representative for D.L. Evans Bank in the community

Skills

18+ age

High school diploma or GED

Bank operations knowledge

Cash handling experience

Computer applications

Professional appearance

Good communication

Good typing

Good math

Education

High school diploma or GED

Tools

Adding machine

Typewriter

Cash counting machines

Branch capture machine

Scanner

Job description

D.L. Evans Bank in Boise, Idaho is seeking a dedicated Teller to handle deposits, withdrawals, loan payments, and related transactions with accuracy and courtesy. The role emphasizes prompt customer service and detailed cash handling.

You will balance daily transactions, verify cash totals, and assist customers in person or by mail while ensuring security and privacy of accounts. Growth opportunities exist within a supportive, community-focused bank.