Part-Time Teller: Elevate Customer Banking Experience

PNC; Worthington (OH); On-site; USD 20,000 - 33,000; Part time

Benefits offered by this job

Medical coverage

Dental & Vision

Life Insurance

401(k) match

Pension plan

Stock purchase plan

Backup care

Educational assistance

Wellness program

Job summary

PNC is seeking a Part Time Teller based in Worthington, OH. The role involves delivering a unique customer experience, identifying banking opportunities, and educating customers on how to use technology to manage transactions.

The position emphasizes in-person engagement at the Worthington Branch and may require on-site collaboration with branch staff. The role does not require a degree and offers an incentive plan with earnings based on performance and market factors.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience.
• No degree required; on-the-job training and experience may be considered in lieu of formal education.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Customer Service

Banking

Customer Experience

Proactive Sales

Identifying Opportunities

Leveraging Technology

Accountability

Client Loyalty

Education

No Degree

Job description

PNC is seeking a Part Time Teller based in Worthington, OH. The role involves delivering a unique customer experience, identifying banking opportunities, and educating customers on how to use technology to manage transactions.

The position emphasizes in-person engagement at the Worthington Branch and may require on-site collaboration with branch staff. The role does not require a degree and offers an incentive plan with earnings based on performance and market factors.