Bank Teller: Customer Service & Transactions

Union Bank & Trust; Omaha (NE); On-site; USD 21,000 - 29,000; Full time

Job summary

Union Bank & Trust in Omaha, NE is seeking a Teller to serve as the primary contact for customers, handling a variety of transactions and delivering outstanding service.

You will maintain a cash drawer, balance procedures, and contribute to branch goals by cross-selling services while staying compliant with bank policies and regulations. The role is full-time and on-site, with typical Monday–Friday hours and every other Saturday rotation.

Qualifications

• High school diploma.
• Cash handling experience preferred.
• Accuracy and attention to detail.
• Previous sales and customer service experience preferred.
• Effective communicator – promotes Union Bank’s customer service philosophy.
• Basic math skills and proficient computer skills.
• Ability to work independently and exercise good judgment.

Responsibilities

• Accept and accurately process all financial transactions.
• Maintain responsibility for cash drawer and follow proper balancing procedures.
• Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
• Provide excellent customer service by providing answers and assistance for customer questions, and concerns.
• Cross sell other bank services and refer customers to other departments to help achieve goals set by management.
• Learn and maintain knowledge of products, fees and policies, and stay current on offerings to make product suggestions.
• Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.
• Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Regular and reliable attendance is an essential function of this position.
• Perform other job related duties as assigned.

Skills

Customer service

Cash handling

Sales

Communication

Math

Computer skills

Independent work

Judgment

Education

High School Diploma

Job description

Union Bank & Trust in Omaha, NE is seeking a Teller to serve as the primary contact for customers, handling a variety of transactions and delivering outstanding service.

You will maintain a cash drawer, balance procedures, and contribute to branch goals by cross-selling services while staying compliant with bank policies and regulations. The role is full-time and on-site, with typical Monday–Friday hours and every other Saturday rotation.