Bank Teller — Customer Service Specialist

Citizens Bank, Inc.; California; Hybrid; USD 24,000 - 27,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Wellness Program

Disability Insurance

Paid Holidays

Reimbursement Accounts

Job summary

Citizens Bank – Philomath Branch is seeking a full-time Teller to deliver exceptional customer service and handle cash transactions accurately. You will process deposits, loan payments, and account activity while maintaining confidentiality and security of customer information.

Daily duties include balancing your cash drawer, addressing customer questions, and promoting banking products to meet needs. Strong math, communication, and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• Experience operating Windows-based PC.
• Experience with Microsoft Word, Excel, and Outlook.
• Experience with general office equipment and 10-key.
• Proficient knowledge of basic addition and subtraction.

Responsibilities

• Provide excellent customer service at the teller window.
• Process deposits, loan payments, and transactions accurately and confidentially.
• Balance cash drawer at end of day following accuracy guidelines.
• Identify and recommend banking services to customers.
• Maintain confidentiality and internal controls, prevent fraud.

Skills

Customer service

Communication skills

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Citizens Bank – Philomath Branch is seeking a full-time Teller to deliver exceptional customer service and handle cash transactions accurately. You will process deposits, loan payments, and account activity while maintaining confidentiality and security of customer information.

Daily duties include balancing your cash drawer, addressing customer questions, and promoting banking products to meet needs. Strong math, communication, and teamwork are essential.