Bank Teller / Customer Service Representative

Homewood Federal Savings Bank; Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Health insurance

Paid time off

Job summary

Homewood Federal Savings Bank in Baltimore is seeking a reliable Bank Teller / Customer Service Representative to join our team. You will provide friendly, professional service to customers, handle cash accurately, and ensure daily banking activities are completed correctly and efficiently.

The ideal candidate is detail-oriented, organized, and comfortable learning banking systems and processes. Strong math, communication, and teamwork skills are essential, along with maintaining confidentiality

Qualifications

• Previous banking, teller, cash-handling, retail, or customer service experience preferred
• Strong math and organizational skills
• Basic computer proficiency
• High school diploma or equivalent
• Ability to maintain accuracy and attention to detail throughout the workday

Responsibilities

• Provide friendly, professional service to customers and assist with their banking needs
• Process deposits, withdrawals, payments, account transactions, and other teller services accurately
• Handle cash responsibly and maintain an accurate cash drawer
• Balance cash and transactions at the end of each business day
• Review daily reports carefully and identify discrepancies, errors, or unusual activity
• Follow established banking procedures and internal controls
• Maintain a high level of accuracy and attention to detail
• Assist customers with questions and resolve routine issues professionally
• Protect customer information and maintain confidentiality
• Work effectively as part of a team and support daily branch operations

Skills

Reliability

Attention to detail

Customer service

Cash handling

Communication skills

Education

High school diploma or equivalent

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Health insurance
• Paid time off

Bank Teller / Customer Service Representative

We are looking for a reliable, dependable, and detail-oriented Bank Teller / Customer Service Representative to join our team. This position is ideal for someone who takes pride in providing excellent customer service, handling cash accurately, and making sure daily banking activities are completed correctly and efficiently.

Key Responsibilities

• Provide friendly, professional service to customers and assist with their banking needs
• Process deposits, withdrawals, payments, account transactions, and other teller services accurately
• Handle cash responsibly and maintain an accurate cash drawer
• Balance cash and transactions at the end of each business day
• Review daily reports carefully and identify discrepancies, errors, or unusual activity
• Follow established banking procedures and internal controls
• Maintain a high level of accuracy and attention to detail
• Assist customers with questions and resolve routine issues professionally
• Protect customer information and maintain confidentiality
• Work effectively as part of a team and support daily branch operations

What We're Looking For

The ideal candidate is someone who is:

• Reliable and dependable — arrives on time, follows through, and can be counted on by both customers and coworkers
• Comfortable handling cash and responsible for maintaining accuracy
• Highly detail-oriented and able to catch errors before they become problems
• Organized and comfortable reviewing daily reports and balancing transactions
• Customer-focused with strong communication and interpersonal skills
• Trustworthy and professional, especially when handling sensitive financial information
• Able to follow procedures and stay focused in a busy environment
• Comfortable learning banking systems, products, and processes

Qualifications

• Previous banking, teller, cash-handling, retail, or customer service experience preferred
• Strong math and organizational skills
• Basic computer proficiency
• High school diploma or equivalent
• Ability to maintain accuracy and attention to detail throughout the workday