Bank Teller - Customer Service Pro with Great Benefits

US Lawns; Bellevue (ID); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

FSA

401(k)

Employee Stock Ownership Plan

Paid Vacation

Sick Time

Life Insurance

Long-term Disability Insurance

Resumo da oferta

D.L. Evans Bank in Idaho seeks a Teller to handle deposits, withdrawals, loan payments, and related transactions, balancing daily totals and ensuring accurate cash management. The role emphasizes courteous, professional customer service and timely problem resolution.

You'll operate teller equipment, assist customers in person or by mail, follow security procedures, cross-sell bank services, and support team members to keep the branch running smoothly.

Qualificações

• Must be at least 18 years old.
• High school diploma or GED required.
• Knowledge of bank operations policies and procedures preferred.
• Basic cash handling skills/experience preferred.
• Able to operate related computer applications and business equipment.
• Professional appearance, dress, and attitude.
• Good communication skills.
• Good typing skills.
• Good math skills.

Responsabilidades

• Represents the Bank in a courteous and professional manner.
• Receives deposits and loan payments in person or by mail.
• Processes cash advances, gift/travel cards, cashiers’ checks, government bonds, and similar transactions.
• Disburses cash for checks/withdrawals and pays out money after verification of signatures and customer balances.
• Processes transfers.
• Processes assigned cash and transactions and balances at end of day.
• Verifies transactions, monitors deposit amounts, examines documents for proper endorsement and negotiability, and detects and resolves discrepancies promptly.
• Maintains security of assigned work area, places cash in teller drawer, and locks all drawers when leaving work area.
• Places holds on uncollected funds when necessary in accordance with established policy.
• Ensures that customers' requests and questions are promptly resolved.
• Operates online teller terminal and provides information that customers may authorize concerning their account status.
• Receives account holders' change of address and forwards documentation to the appropriate department.
• Maintains privacy of customer account information.
• Maintains and projects the Bank's professional reputation.
• Directs calls to appropriate person/department as necessary and records and relays messages as appropriate.
• Helps other area personnel as required.
• Keeps management informed of area activities and any significant problems or concerns.
• Completes required reports and records accurately and promptly.
• Performs drive-up teller and night drop functions as assigned.
• Cross-sells bank services by maintaining a general working knowledge of all bank products.
• Keeps work area and equipment clean, secure, and well maintained.
• Completes special projects as assigned.
• Attends meetings as required.
• Maintains the professional reputation of D.L. Evans Bank.
• Promotes D.L. Evans Bank at all times.
• Serves as a representative for D.L. Evans Bank in the community.

Conhecimentos

Communication skills

Typing skills

Math skills

Professional appearance

Formação académica

High school diploma or GED

Ferramentas

Adding machine

Typewriter

Coin counting machine

Money counting machine

Scanner

Branch capture machine

Computer applications

Descrição da oferta de emprego

D.L. Evans Bank in Idaho seeks a Teller to handle deposits, withdrawals, loan payments, and related transactions, balancing daily totals and ensuring accurate cash management. The role emphasizes courteous, professional customer service and timely problem resolution.

You'll operate teller equipment, assist customers in person or by mail, follow security procedures, cross-sell bank services, and support team members to keep the branch running smoothly.