Bank Teller & Customer Service Pro

ServisFirst Bank; Montgomery (AL); On-site; USD 32,000 - 38,000; Full time

Job summary

ServisFirst Bank in Montgomery, AL is seeking a full-time Teller to deliver quality customer service through over-the-counter transactions and to identify sales opportunities during transactions. You will handle deposits, cash checks, provide receipts, and support account maintenance.

The role requires a high school diploma, cash handling experience, strong customer service, basic accounting knowledge, and proficiency with Microsoft Outlook, Word and Excel.

Qualifications

• High school diploma or equivalent.
• Six (6) months of related experience in cash handling and customer interaction.
• Excellent customer service skills, demonstrated by previous experience.
• Knowledge of basic accounting, with experience reviewing numerical information and balancing.
• Ability to accurately count and handle cash.
• Experience using Microsoft Outlook, Word and Excel.

Responsibilities

• Deliver quality customer service through efficient handling of routine over-the-counter transactions.
• Process deposits by receiving checks and cash for deposit, verify the deposit amount and endorsements.
• Cash checks and pay out funds after verification of signatures and funds availability.
• Provide clients with transaction receipts derived from system data.
• Cross-sell Bank products and services and refer clients as needed.
• Balance currency, coins and checks daily and verify accuracy of funds.
• Open, verify, and balance deposited funds from night depositories.
• Assist clients with inquiries about accounts or Bank products.
• Maintain client records including address changes and charges.
• Identify and report suspicious activity and security threats.

Skills

Cash handling

Customer service

Excel

Attention to detail

Basic accounting

Education

High school diploma or equivalent

Job description

ServisFirst Bank in Montgomery, AL is seeking a full-time Teller to deliver quality customer service through over-the-counter transactions and to identify sales opportunities during transactions. You will handle deposits, cash checks, provide receipts, and support account maintenance.

The role requires a high school diploma, cash handling experience, strong customer service, basic accounting knowledge, and proficiency with Microsoft Outlook, Word and Excel.