Bank Teller & Customer Service Pro

First Bank; Marquette (MI); Hybrid; USD 32,000 - 45,000; Full time

Job summary

First Bank in Marquette, MI is seeking a teller to assist customers with routine financial transactions. You will handle deposits, withdrawals, cashier’s checks, process mail and night drops, and greet customers, directing inquiries as needed.

The role emphasizes accuracy, confidentiality, and compliance with BSA requirements. You will balance cash drawer daily, maintain records, assist with account maintenance, and support frontline operations in a friendly, professional office setting.

Qualifications

• Cash handling experience preferred.
• Strong interpersonal skills and ability to explain bank products.

Responsibilities

• Greet and direct customers and answer phones as instructed.
• Execute basic transactions (withdrawals, deposits, loan payments, cashier’s checks).
• Process nights drops, drop-offs and mail.
• Keep teller area organized and supplies stocked.
• Maintain accurate records, balance daily, and cash drawer.
• Process and balance Branch Capture work and adjust as needed.
• Perform general account maintenance (address changes, debit card orders).
• Complete forms (stop pays, disputes, debit card applications).
• Comply with BSA requirements and training.

Skills

Cash handling

Customer service

Numerical aptitude

Interpersonal skills

Typing speed

Education

High school diploma or equivalent

Job description

First Bank in Marquette, MI is seeking a teller to assist customers with routine financial transactions. You will handle deposits, withdrawals, cashier’s checks, process mail and night drops, and greet customers, directing inquiries as needed.

The role emphasizes accuracy, confidentiality, and compliance with BSA requirements. You will balance cash drawer daily, maintain records, assist with account maintenance, and support frontline operations in a friendly, professional office setting.