Bank Teller: Customer Service & Cash Handling

North State Bank; Raleigh (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

North State Bank, headquartered in Raleigh, NC, seeks a Teller at our North Raleigh Office to provide courteous, professional service and process financial transactions efficiently. The role requires cash handling, balancing cash drawer, and assisting customers with deposits, withdrawals, and inquiries.

Qualified candidates have a high school diploma and 1–3 years of customer service experience, strong communication, and proficiency with Excel/Word/Outlook.

Qualifications

• High school diploma or equivalent.
• 1–3 years of customer service and cash handling experience.
• Excellent customer service and communication skills.
• Strong analytical ability and computer proficiency.

Responsibilities

• Maintain and balance teller cash drawer.
• Enter customer transactions and provide receipts.
• Process deposits, loan payments, and withdrawals.
• Issue checks, debit cards, and gift cards per policy.
• Assist customers via phone and email; handle inquiries.
• Identify referral opportunities and transfers; report fraud.

Skills

Customer service

Cash handling

Communication

Analytical ability

Microsoft Office

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

North State Bank, headquartered in Raleigh, NC, seeks a Teller at our North Raleigh Office to provide courteous, professional service and process financial transactions efficiently. The role requires cash handling, balancing cash drawer, and assisting customers with deposits, withdrawals, and inquiries.

Qualified candidates have a high school diploma and 1–3 years of customer service experience, strong communication, and proficiency with Excel/Word/Outlook.