Bank Teller & Customer Experience Specialist

Central Bank; Lake Ozark (MO); On-site; USD 28,000 - 34,000; Full time

Job summary

Central Bank in Lake Ozark, MO seeks a friendly Teller to provide a variety of account services and deliver exceptional customer service. You will handle deposits, withdrawals, payments, and cash handling while identifying customer needs and cross-selling suitable products.

Responsibilities include maintaining accurate cash drawers, complying with Bank Secrecy Act and related regulations, and participating in sales programs to meet goals.

Qualifications

• Deliver superior customer service in person and over the phone.
• Cross-sell bank products where appropriate.
• Adhere to Bank Secrecy Act and applicable laws.
• Maintain accurate cash handling and drawer balancing.

Responsibilities

• Provide teller services: deposits, withdrawals, payments, and account handling.
• Identify customer needs and refer to other departments for solutions.
• Maintain cash drawer and balance daily; secure cash per policy.
• Follow security procedures and post-robbery protocols as required.
• Participate in the STEP (SalesForce) program; support sales goals.

Job description

Central Bank in Lake Ozark, MO seeks a friendly Teller to provide a variety of account services and deliver exceptional customer service. You will handle deposits, withdrawals, payments, and cash handling while identifying customer needs and cross-selling suitable products.

Responsibilities include maintaining accurate cash drawers, complying with Bank Secrecy Act and related regulations, and participating in sales programs to meet goals.