Bank Teller & Customer Experience Specialist

First Hawaiian Inc.; Kailua (HI); On-site; USD 2,755,000 - 3,237,000; Full time

Job summary

First Hawaiian Bank in Kona is seeking a friendly, customer‑oriented Teller to join the team. You will handle daily transactions, explain our banking products, and deliver exceptional service in a busy branch environment.

The role emphasizes accuracy in cash handling, strong communication, and the ability to engage customers from first‑time account openings to experienced investors. Join a team that values Caring, Character, and Collaboration.

Qualifications

• High school diploma or equivalent (required).
• Cultural alignment with our core values – Caring, Character, and Collaboration.
• One year or more of customer service experience and cash handling.
• Strong oral and interpersonal communication skills, with a strong ability to positively engage with customers.
• Attention to detail, ability to use judgment and discretion regarding customer transactions and confidential information.
• Sales advisory skills to educate customers on products and services.

Responsibilities

• As the face of First Hawaiian Bank in our branches, you will provide exceptional customer service to our clients, process financial transactions accurately and efficiently, and maintain a thorough understanding of our products and services. You will have the opportunity to serve a diverse group of customers, from individuals opening their first checking account to seasoned investors managing their wealth.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or equivalent

Job description

First Hawaiian Bank in Kona is seeking a friendly, customer‑oriented Teller to join the team. You will handle daily transactions, explain our banking products, and deliver exceptional service in a busy branch environment.

The role emphasizes accuracy in cash handling, strong communication, and the ability to engage customers from first‑time account openings to experienced investors. Join a team that values Caring, Character, and Collaboration.