Bank Teller & Customer Experience Specialist

Union Bank & Trust; Ainsworth (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Union Bank & Trust in Ainsworth, NE is seeking a Teller to be the main contact for customers, handling daily transactions and delivering outstanding service. You will identify opportunities to strengthen relationships by recommending bank products and services.

The role requires a high school diploma, cash handling experience preferred, and strong math, communication, and computer skills. You will balance cash drawers, adhere to policies, and support branch goals through regular attendance.

Qualifications

• High school diploma.
• Cash handling experience preferred.
• Accuracy and attention to detail.
• Previous sales and customer service experience preferred.
• Effective communicator – promotes Union Bank’s customer service philosophy.
• Basic math skills and proficient computer skills.
• Ability to work independently and exercise good judgment.

Responsibilities

• Accept and accurately process all financial transactions.
• Maintain responsibility for cash drawer and follow proper balancing procedures.
• Cross sell other bank services and refer customers to other departments to help achieve goals set by management.
• Learn and maintain knowledge of products, fees and policies, and stay current on offerings to make product suggestions.
• Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.
• Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Regular and reliable attendance is an essential function of this position.
• Perform other job related duties as assigned.

Skills

Cash handling

Attention to detail

Customer service

Sales

Communication

Math skills

Computer skills

Independence

Education

High school diploma

Job description

Union Bank & Trust in Ainsworth, NE is seeking a Teller to be the main contact for customers, handling daily transactions and delivering outstanding service. You will identify opportunities to strengthen relationships by recommending bank products and services.

The role requires a high school diploma, cash handling experience preferred, and strong math, communication, and computer skills. You will balance cash drawers, adhere to policies, and support branch goals through regular attendance.