Bank Teller: Customer-Driven Service & Growth

Ameris Bank; Neptune Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Sick and Vacation Leave

Volunteer/Service Day

Life Insurance

Job summary

Ameris Bank in Neptune Beach, FL is hiring a Teller to deliver prompt, professional customer service and manage daily transactions. You will balance cash, handle complex transactions, and identify cross-sell opportunities while maintaining product knowledge. This role supports branch goals and may mentor teammates as needed.

We value integrity, teamwork, and a growth mindset. The position offers comprehensive benefits and the chance to grow within a community-focused bank.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in finance or related field preferred.
• 1+ years of customer service experience.
• Cash handling or sales experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Provide prompt, professional customer service to customers and prospective customers.
• Operate the teller drawer and perform advanced, specialized teller functions including researching cash discrepancies and handling complex customer transactions.
• Work to understand the root causes of complex customer service issues and identify and implement resolutions.
• Accountable for achievement of defined sales and service goals.
• Maintain a working knowledge of banking products and promotions.
• Responsible for performing accurate transactions, balancing each day, and verifying cash totals.
• Scan daily proof work to the remote capture machine.
• Identify customer needs, cross-sell and up-sell opportunities, and make referrals within the branch.
• Ensure adequacy of currency and coin supply.
• Provide backup support to other branches as needed.
• May provide assistance and training to other colleagues and serve as a mentor.
• May perform all sales and service functions of the branch as needed.
• Practice ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty.
• Always act in the best interest of the customer when offering additional products and services.

Skills

Customer service

Cash handling

Sales

Communication

PC proficiency

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Google Docs

Microsoft Office

Job description

Ameris Bank in Neptune Beach, FL is hiring a Teller to deliver prompt, professional customer service and manage daily transactions. You will balance cash, handle complex transactions, and identify cross-sell opportunities while maintaining product knowledge. This role supports branch goals and may mentor teammates as needed.

We value integrity, teamwork, and a growth mindset. The position offers comprehensive benefits and the chance to grow within a community-focused bank.