Bank Teller — Customer-Centric Finance & Solutions

Talentify; Fulton (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Bank in Fulton, Missouri is seeking a Teller to be the branch face and voice, handling cash transactions with a friendly, professional demeanor to support customers' financial needs.

The role requires accurate cash handling, strong communication, and relationship-building to identify customer needs and refer to bank products. Long hours standing and year-round availability are expected.

Qualifications

• Cash handling and/or customer service experience preferred.
• Basic math skills, PC and typing skills and the ability to count U.S. currency
• Attention to detail and a high degree of accuracy
• Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner
• Look for cross-sell opportunities in a customer-centric manner.
• Ability to stand for long periods of time and lift 20 lbs.
• Must be available to work all throughout the year. This is not a seasonal position.

Responsibilities

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
• Balance an assigned cash drawer daily and identify and resolve any discrepancies as needed.
• Actively listen to customers and always communicate positively and professionally
• Identify customer needs and recommend bank products and services that are customer-focused and solution-oriented.
• Make appropriate referrals to other lines of business for both traditional and non-traditional products and services.
• Contribute to the achievement of both individual and team goals by supporting overall branch performance and success.
• Effectively de-escalate customer concerns or complaints by remaining calm, empathetic, and solution-focused, while following bank policies and escalation procedures as needed.
• Perform all teller duties in compliance with established bank policies, procedures, and regulatory requirements.

Skills

Cash handling

Customer service

Attention to detail

Communication

Problem solving

Cross-selling

Job description

Central Bank in Fulton, Missouri is seeking a Teller to be the branch face and voice, handling cash transactions with a friendly, professional demeanor to support customers' financial needs.

The role requires accurate cash handling, strong communication, and relationship-building to identify customer needs and refer to bank products. Long hours standing and year-round availability are expected.