Bank Teller: Customer Focus & Growth Path

Centralbancompany; Jefferson City (MO); On-site; USD 31,000 - 36,000; Full time

Job summary

Central Bank is seeking a qualified Teller to join our team in Jefferson City. The role offers a fast‑paced, engaging work environment with opportunities for growth and advancement.

The Teller serves as the face and voice of our organization, delivering outstanding customer service while processing transactions, balancing cash drawers, and identifying customer needs to recommend bank products and services. Strong communication and accuracy are essential.

Qualifications

• Cash handling and/or customer service experience preferred.
• Basic math skills, PC and typing skills and the ability to count U.S. currency.
• Attention to detail and a high degree of accuracy.
• Strong customer relations skills and ability to communicate with employees and customers.
• Look for cross-sell opportunities in a customer-centric manner.
• Ability to stand for long periods of time and lift 20 lbs.

Responsibilities

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
• Balance an assigned cash drawer daily and identify and resolve any discrepancies.
• Actively listen to customers and always communicate positively and professionally
• Identify customer needs and recommend bank products and services that are customer‑focused and solution‑oriented.
• Make appropriate referrals to other lines of business for both traditional and non‑traditional products and services.
• Contribute to the achievement of both individual and team goals by supporting overall branch performance and success.
• Effectively de‑escalate customer concerns or complaints by remaining calm, empathetic, and solution‑focused, while following bank policies and escalation procedures as needed.
• Perform all teller duties in compliance with established bank policies, procedures, and regulatory requirements.

Skills

Cash handling

Basic math

Attention to detail

Customer relations

Cross-selling

Standing/walking

Teamwork

Job description

Central Bank is seeking a qualified Teller to join our team in Jefferson City. The role offers a fast‑paced, engaging work environment with opportunities for growth and advancement.

The Teller serves as the face and voice of our organization, delivering outstanding customer service while processing transactions, balancing cash drawers, and identifying customer needs to recommend bank products and services. Strong communication and accuracy are essential.