Bank Teller: Client Services & Transactions

Pioneer; City of Troy (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Pioneer Bank is seeking a Teller in New York area. The role focuses on delivering outstanding client service, accurate transaction processing, and adherence to compliance standards within the Pioneer culture.

You will help clients meet financial goals by understanding their needs and offering suitable solutions. The position requires a high school diploma or GED, at least six months of cash handling and customer service experience, and the ability to work with evolving banking technologies.

Qualifications

• High School diploma or GED is required or anticipated graduation.
• Strong mathematical skills are required.
• Minimum of six months cash handling experience and customer service experience preferred.
• Minimum of six months customer service experience, recommending and referring products and services preferred.
• Ability to adapt to evolving technologies and systems.

Responsibilities

• Provides outstanding service and solutions to clients.
• Processes all transactions accurately, including deposits/withdrawals, loan payments, check cashing, and money orders.
• Acts as a first line of defense in detecting potentially fraudulent activities.
• Adheres to all policies and procedures to maintain compliance standards.
• Builds relationships with clients by identifying financial needs and referring opportunities to branch colleagues.

Skills

Cash handling

Customer service

Mathematical skills

Education

High School diploma or GED

Job description

Pioneer Bank is seeking a Teller in New York area. The role focuses on delivering outstanding client service, accurate transaction processing, and adherence to compliance standards within the Pioneer culture.

You will help clients meet financial goals by understanding their needs and offering suitable solutions. The position requires a high school diploma or GED, at least six months of cash handling and customer service experience, and the ability to work with evolving banking technologies.