Bank Teller: Service-Driven Transactions & Client Care

Pioneer

Latham (NY)

On-site

USD 38,000 - 47,000

Full time

14 days+

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Job summary

Pioneer is seeking a Bank Teller who will be the clients’ first impression of our culture and brand. In this role you will embody our IMAGINE culture, listen to and understand client needs, and provide outstanding service in every interaction while executing transactions with professionalism and accuracy.

You will support Pioneer’s vision to build a trusted partnership with clients to meet current needs and financial goals.

Qualifications

High School graduate (or GED) required, or current high school student anticipating graduation.
Strong mathematical skills required.
Minimum of six months cash handling experience and customer service experience preferred.
Minimum of six months customer service experience, recommending and referring products and services preferred.
Ability to adapt to evolving technologies and systems.

Responsibilities

Provides outstanding service and solutions to our clients.
Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc.
Acts as a first line of defense in detecting potentially fraudulent activities.
Adheres to all policies and procedures to maintain compliance standards.
Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues.