Bank Teller

COCC; Wilbraham (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

COCC is seeking a friendly Teller for an on-site role in the Springfield, MA area. You will deliver attentive member service, handle deposits and withdrawals, and process transactions accurately while promoting credit union products.

Ideal candidates have a high school diploma, strong math and cash-handling abilities, and a commitment to integrity. This is a full-time, on-site position with growth opportunities at a local branch.

Qualifications

• Customer service orientation and ability to build relationships with members.
• Strong communication and interpersonal skills.
• Ability to perform accurate cash handling and math tasks.

Responsibilities

• Provide professional, friendly service to members during every interaction.
• Process deposits, withdrawals, payments, transfers, and other transactions accurately.
• Cash checks and verify signatures, identification, and funds.
• Prepare cashier’s checks and money orders.
• Enter and record transactions in the system.
• Balance cash drawers and reconcile daily transactions.
• Promote credit union products and services that meet member needs.
• Maintain confidentiality and security of member information.

Skills

Strong customer service

Excellent verbal communication

Cash handling

Attention to detail

Education

High school diploma

Job description

Looking for an opportunity to start a career in banking? My client, an established credit union in the Springfield, MA area, is seeking a friendly, dependable, and service focused Teller to join their team. This role is perfect for someone with strong people skills who enjoys helping others and building relationships. While banking experience is a plus, they are more interested in finding individuals who are eager to learn, provide outstanding member service, and grow their careers within the credit union.

Why this role?

This is a great opportunity to get your foot in the door with a growing credit union and begin building a banking career. If you bring a positive attitude, strong interpersonal skills, and a willingness to learn, they can help you develop the banking knowledge and experience needed to advance into future opportunities within the organization.

What You’ll Do

• Provide professional, friendly service to members during every interaction.
• Process deposits, withdrawals, payments, transfers, and other transactions accurately.
• Cash checks and verify signatures, identification, and available funds.
• Prepare and issue cashier’s checks, money orders, travelers’ checks, and other negotiable instruments.
• Enter and record transactions within the credit union’s systems.
• Review financial documents for accuracy and compliance.
• Promote credit union products and services that meet member needs.
• Balance cash drawers and reconcile daily transactions.
• Receive and count cash, drafts, and other negotiable items.
• Prepare cash shipments and deposits.
• Order and maintain appropriate cash supplies for branch operations.
• Maintain the confidentiality and security of member information and negotiable instruments.
• Support branch operations and complete additional duties as assigned.

What You’ll Bring

• High school diploma.
• Strong customer service skills.
• Excellent verbal communication skills.
• Strong math and cash handling abilities.
• High level of integrity and trustworthiness.
• Ability to learn credit union products, services, and procedures.
• Attention to detail and commitment to accuracy.

This is an on-site role in either Ludlow, MA or Wilbraham, MA. The salary range is $17-$20/ hr depending on experience.