Bank Teller

ACCESS Federal Credit Union; Town of Clinton (NY); On-site; USD 48,712,000 - 54,443,000; Full time

Job summary

ACCESS Federal Credit Union's Main Office Clinton, NY is seeking a full-time Teller to handle cash transactions, payments, and member services. You will verify deposits, balance cash drawers, and provide accurate account information while upholding security standards.

Responsibilities include processing checks, payments, cross-selling Credit Union products, and ensuring friendly, professional member interactions both in person and by phone. Must comply with Bank Secrecy Act and internal policies.

Qualifications

• Strong communication skills.
• High school education with strong Math and English skills.
• Some accounting knowledge.
• Friendly, personable.
• Computer knowledge.
• Confidentiality and discretion.

Responsibilities

• Perform teller duties: receive checks and cash for deposit, verify amounts and process cash advances.
• Provide courteous, professional service to members in person or by phone.
• Explain available Credit Union products and cross-sell when appropriate.
• Provide members with account balances and loan payoff figures.
• Process mail and telephone transfers and route inquiries to proper departments.
• Balance cash drawer daily and maintain Teller Balance Records per procedures.
• Collect funds on returned checks.
• Understand and apply Bank Secrecy Act requirements and currency transaction reporting.
• Maintain knowledge of all services and products and cross-sell when possible.
• Follow company policy, ethics, dress code, and attendance guidelines; complete training.
• Travel to other branches when necessary.
• Perform other duties as assigned.

Skills

Strong communication

Accounting knowledge

Customer friendliness

Computer literacy

Confidentiality

Education

High school education (Math & English)

Job description

Position Description: Teller Location: Main Office ClintonJob Type: Full Time

Purpose

Receive and pay out money and keep records of money and negotiable instruments involved in financial transactions. Work is subject to review and/or audit on a no-notice basis by management, Supervisory Committee, auditors and/or Federal Examiners.

Teller Schedule

Monday

Friday Between 7:15am -5:15pm and Saturday 7:15am

12:15pm

Salary

$17.00 - $19.00 per hour

Equal Opportunity Employer / Veterans / Disabled

Responsibilities

• a) Perform teller duties, which involves, receives checks and cash for deposit, verifies amount, examines checks for endorsements, accepts loan payments, credit card payment and processes cash advances.
• b) Must present a helpful, cheerful, professional image when waiting on members in person or on the telephone.
• c) Provide information to members concerning the Credit Union products available to them. ex: money orders, teller checks, ATM and VISA cards and attempts to cross sell them.
• d) Provide members with account balances and loan payoff figure.
• e) Process incoming mail and telephone transfers. Answer telephone, assist member or transfer calls to proper departments.
• f) Balance cash drawer daily and will maintain Teller Balance Record in accordance with Teller Procedure 3.17 Teller Cash Over/Short.
• g) Collect funds on returned checks.
• h) Understand the Bank Secrecy Act and when and how to complete currency transaction reporti.
• i) Performs all duties in compliance with the established Credit Union Quality Standards.
• j) Keeps current knowledge of all services and products provided by the Credit Union and cross-sells these services and products whenever possible.
• k) Must display a pleasant, professional style on the job and follow guidelines established in the companys Policy Manual, including Code of Ethics, dress code and attendance areas.
• l) Must complete all training designed to enhance capabilities, including in-house training as well as outside seminars, workshops, etc.
• m) Acquires and maintains the necessary working knowledge of Federal and State laws and regulations and Credit Union Bylaws and Policies in order to ensure compliance.
• n) Must posses the ability to maintain a high level of confidentiality.
• Travel to other branches when necessary.
• o) Perform other duties as assigned.

• p) May have to assist in balancing the money order account monthly.
• q) May train new tellers.
• r) May be responsible for completing loan verification reports.
• s) May be responsible for imaging checks daily.
• t) May be responsible for proving ATMs daily and assist in replenishments of each.

Reports To

This position reports directly to the Head Teller.

Qualifications

• a) Strong communication skills.
• b) Must have high school education with strong Math and English skills.
• c) Some accounting knowledge.
• d) Friendly, personable.
• e) Computer knowledge.
• f) Must posses the ability to maintain a high level of confidentiality.