Bank Teller

F And M Trust; Mont Alto (Franklin County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Disability Insurance

Paid Time Off

Holidays

Educational Assistance

Job summary

F&M Trust in Mont Alto, PA is seeking a Financial Services Representative to welcome customers, process transactions, and identify financial needs. You will build relationships through conversations and recommend banking solutions that help customers reach their financial goals.

You will also support branch growth through referrals, ensure accurate cash handling, and comply with bank policies while delivering exceptional service in a team-oriented environment.

Qualifications

• Required: high school diploma or equivalent; excellent customer service and interpersonal skills; ability to manage multiple priorities with accuracy; strong communication and problem-solving abilities.
• Preferred: cash handling experience; retail, hospitality, sales, or customer service experience; experience meeting performance goals or referral objectives.

Responsibilities

• Welcome customers and deliver an outstanding branch experience
• Process a variety of banking transactions accurately and efficiently
• Assist customers with account inquiries and service requests
• Build relationships through meaningful customer conversations
• Identify customer needs and recommend appropriate banking products and services
• Support branch growth through referrals and customer education
• Maintain cash handling accuracy and balancing standards
• Adhere to all bank policies, procedures, and regulatory requirements
• Collaborate with branch teammates to achieve service and business goals

Skills

Customer service

Communication

Multitasking

Team player

Education

High school diploma or equivalent

Job description

Financial Services Representative (FSR)

Mont Alto, PA | Full-Time

Make a Difference in Your Community Every Day

At F&M Trust, banking is about more than transactions. It's about building relationships, earning trust, and helping customers reach their financial goals.

We're looking for a Financial Services Representative to join our Mont Alto team. Whether you're an experienced banker or someone with a strong customer service background, this role offers the opportunity to build a rewarding career while making a meaningful impact in the lives of our customers.

As a Financial Services Representative, you'll serve as a trusted resource for customers by providing exceptional service, processing transactions, identifying customer needs, and recommending financial solutions that help individuals, families, and businesses succeed.

What You'll Do

• Welcome customers and deliver an outstanding branch experience
• Process a variety of banking transactions accurately and efficiently
• Assist customers with account inquiries and service requests
• Build relationships through meaningful customer conversations
• Identify customer needs and recommend appropriate banking products and services
• Support branch growth through referrals and customer education
• Maintain cash handling accuracy and balancing standards
• Adhere to all bank policies, procedures, and regulatory requirements
• Collaborate with branch teammates to achieve service and business goals

What We're Looking For

Successful candidates are:

• Passionate about helping people
• Strong communicators who enjoy building relationships
• Detail-oriented and dependable
• Comfortable learning new technology and banking systems
• Motivated to grow professionally
• Able to thrive in a team-oriented environment

Qualifications

Required:

• High school diploma or equivalent
• Excellent customer service and interpersonal skills
• Ability to manage multiple priorities while maintaining accuracy
• Strong communication and problem-solving abilities

Preferred:

• Cash handling experience
• Retail, hospitality, sales, or customer service experience
• Experience meeting performance goals or referral objectives

Why F&M Trust?

At F&M Trust, you'll find more than a job. You'll find a team that values service, integrity, respect, and professional growth.

We are committed to investing in our employees through:

• Comprehensive training programs
• Career development opportunities
• Ongoing professional education
• Leadership development resources
• A supportive team environment focused on success and growth

Benefits

Eligible employees may enjoy:

• Medical, Dental, and Vision Insurance
• Paid Time Off
• 11 Paid Holidays
• 401(k) with Company Match
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability Coverage
• Employee Assistance Program
• Wellness Initiatives
• Educational Assistance Opportunities

Ideal Backgrounds

You may be a great fit if you have experience as a:

• Bank Teller
• Universal Banker
• Personal Banker
• Relationship Banker
• Retail Banker
• Customer Service Representative
• Sales Associate
• Branch Representative
• Member Service Representative
• Hospitality Professional

If you're passionate about helping people, developing relationships, and building a long-term career, we'd love to hear from you.

F&M Trust is an Equal Opportunity Employer. Disability/Veteran