Bank Teller

Cape Ann Savings Bank; Gloucester (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Ann Savings Bank is seeking a friendly, team-oriented Teller to join our full-time staff in Gloucester, MA. You will perform deposits, withdrawals, and routine banking transactions while delivering excellent customer service to the public.

The position requires strong math and computer skills, integrity, and the ability to stand for long periods. Prior cash-handling or retail experience is preferred. Schedule is Monday–Friday with rotating Saturdays.

Qualifications

• High school diploma or equivalent.
• Previous experience working directly with the public is preferred.
• Cashier experience or student staff member of high school branch desirable.
• Must be able to lift as much as 15 pounds at times.
• May need to stand for long periods of time.

Responsibilities

• Provide exceptional customer service by assisting clients with banking transactions and inquiries.
• Handle cash transactions accurately, including deposits, withdrawals, and transfers.
• Maintain accurate records of debits and credits while ensuring compliance with financial regulations.
• Utilize financial software to process transactions efficiently.
• Identify opportunities for upselling financial products and services to enhance customer relationships.

Skills

Verbal communication

Math skills

Integrity

Computer skills

Customer service

Education

High School diploma or equivalent

Job description

Cape Ann Savings Bank is seeking a team oriented, positive, and outgoing professional for a full-time Teller position.

The Bank Teller will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers.

Preferred Knowledge and Skills:

• Excellent verbal communication skills
• Excellent math skills. Trustworthiness and the ability to act with integrity.
• Excellent computer skills
• Thorough understanding of customer service
• High school diploma or equivalent
• Previous experience working directly with the public is preferred
• Cashier experience or student staff member of high school branch desirable
• Must be able to lift as much as 15 pounds at times
• May need to stand for long periods of time

Responsibilities

• Provide exceptional customer service by assisting clients with banking transactions and inquiries
• Handle cash transactions accurately, including deposits, withdrawals, and transfers
• Maintain accurate records of debits and credits while ensuring compliance with financial regulations
• Utilize financial software to process transactions efficiently
• Identify opportunities for upselling financial products and services to enhance customer relationships

Expected scheduled days are Monday through Friday (8 hour shifts) and rotating Saturdays.

Cape Ann Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.