Bank Teller

Forcht Bank; Dry Ridge (KY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401(k) Retirement Plan with company 4%

Company Paid Life Insurance

Paid Time Off (PTO)

9 paid holidays

Birthday Leave

Community Service Leave

Employee celebrations

Professional recognition

Job summary

Forcht Bank Dry Ridge is seeking a Bank Teller (Concierge Banker) to support the assigned Banking Center in delivering happier, high-quality VIP service. You will handle financial transactions in person or by phone, build customer relationships, and assist with day-to-day banking needs from our Dry Ridge location.

The role requires flexibility to work on Saturdays and participate in training sessions in Lexington, KY, with travel to other locations as needed.

Qualifications

• Proven ability to develop and maintain customer relationships.
• Ability to assist customers with financial transactions and cash handling.
• Strong attention to detail and accuracy in processing transactions.
• Willingness to travel to and work across locations as needed.

Responsibilities

• Develop and maintains customer relationships by calling on prospective customers, identifying prospects, establishing suitable methods of contact and determining appropriate products and/or services.
• Perform day to day operations at a level that helps to achieve satisfactory scores on branch audits.
• Refer opportunities to ancillary lines of business.
• Assist customers with financial transactions.

Skills

Customer service

Cash handling

Job description

Forcht Bank Dry Ridge
58 Broadway St
Dry Ridge, KY 41035, USA

Description

Summary

The Bank Teller (Concierge Banker) is responsible for assisting the assigned Banking Center in meeting and/or exceeding branch profitability goals by generating new and/or managing existing customers and ensuring that efficient, professional, and quality VIP service is delivered through the handling of various financial transactions whether in person or by telephone.

BE HAPPIER IN YOUR CAREER

As an 8-time winner of Best Places to Work (in Kentucky), we understand the importance of creating a workplace culture that gives our bankers a purpose each and every day. That purpose is to find unique ways to deliver our brand of happier banking service to customers and other employees. We’re looking for self-starters, outside-the-box thinkers, customer service wizards, small business enthusiasts, and servants within their community. Notice we didn’t say bankers. At Forcht Bank we value diverse and unique thinking that could help us serve our customers better. That’s exactly who we are. What other banks do you know that have an Ice Cream Machine to hand out free ice cream and 18 foot tall forks outside their locations?

WHO WE ARE

While we opened our doors in 1985 offering traditional banking services, we soon realized we needed to deliver them in a nontraditional way. Financial services are a competitive industry, with over 5,000 banks and 5,300 credit unions. That’s a lot. We understand that we must differentiate ourselves by offering a unique combination of banking, consisting of exceptional customer service and with a twist of great digital banking tools to help our customers manage their basic needs. This is part of our happier banking recipe. Another component is encouraging our bankers to exemplify our values daily.

We believe in:

• Giving back to our communities.
• Embracing change and evolution
• Building relationships based on trust and transparency
• Celebrating and embracing our diversity

THE PERKS

Our commitment is to grow and train happier employees, providing them with the skills to deliver happier banking and create happier customers. This is how we create happier employees at Forcht Bank:

• Comprehensive benefits package to include:
• 401(k) Retirement Plan with up to 4% Company Match (fully vested from day 1)
• Company PaidLife Insurance
• Minimum of 15 days of Paid Time Off (PTO) after 60-day introductory period
• Nine Paid Holidays, plus Birthday Leave and Community Service Leave
• Employee celebrations
• Professional recognition
• And more!

Scheduling & Travel

• Must be able to work on a flexible schedule that at times may include early or late and regular weekend hours.
• Must be available on Saturdays. Work on every Saturday is not required.
• Certain positions in the Financial Services Sector (including Forcht Bank) are considered critical and/or essential to the infrastructure. Individuals occupying these positions, must be able to report to work as directed in the event of inclement weather, declared states of emergency, and/or pandemic conditions, under the discretion of Forcht Bank leadership.
• Must be able to attend new hire training and orientation in Lexington, KY, Monday through Friday 9:00 am to 4:00 pm for a one-to-two-week period.
• Ability to travel to other locations as needed.

To perform this position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.

• Develop and maintains customer relationships by calling on prospective customers, identifying prospects, establishing suitable methods of contact and determining appropriate products and/or services.
• Perform day to day operations at a level that helps to achieve satisfactory scores on branch audits.
• Refer opportunities to ancillary lines of business.
• Assist customers with financial transactions.
  • Cash checks within proper authorization