Bank Services Associate — Customer Care & Growth

Bank of New Hampshire; New Hampshire; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Annual incentive plan

401(k) with 50% match

Paid time off

Tuition reimbursement

Job summary

Bank of New Hampshire in Concord, NH is seeking a Bank Services Representative to support daily branch operations and deliver outstanding customer service at the Concord Heights office.

You will handle deposits, withdrawals, loan payments, check cashing, and account maintenance while building trusted relationships with customers. The role emphasizes accuracy, compliance with banking laws, and teamwork in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent required.
• Experience in cash handling, sales, or customer service is a plus.
• Familiarity with computer programs used daily.
• Strong communication and professional interaction with customers and teammates.
• Ability to work independently and as part of a team in a fast-paced environment.
• Commitment to accuracy, organization, and attention to detail.

Responsibilities

• Process financial transactions with accuracy including deposits, withdrawals, loan payments, and check cashing.
• Provide outstanding customer service and build lasting relationships.
• Stay compliant with bank policies, regulations, and ongoing training.

Skills

Cash handling

Customer service

Sales

Communication skills

Computer literacy

Detail-oriented

Teamwork

Independent and proactive

Education

High School Diploma or equivalent

Tools

Computer programs

Banking software

Job description

Bank of New Hampshire in Concord, NH is seeking a Bank Services Representative to support daily branch operations and deliver outstanding customer service at the Concord Heights office.

You will handle deposits, withdrawals, loan payments, check cashing, and account maintenance while building trusted relationships with customers. The role emphasizes accuracy, compliance with banking laws, and teamwork in a fast-paced retail environment.