Bank Sales Supervisor – Certified Professional

United Bank; Shallotte (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

United Bank is seeking a Sales Associate Supervisor-Certified Professional in Shallotte, NC. The role supervises Sales Associate staff, coaches on cross-sell of bank products, and ensures service standards meet customer expectations.

The position involves cash handling, branch operations, and ensuring compliance with policies. Candidate should have a High School diploma or equivalent, banking experience preferred, and strong communication skills in English (Spanish a plus).

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year of professional experience, preferably banking.
• Ability to learn and operate core banking system.

Responsibilities

• Supervise Sales Associate staff and ensure tasks are completed on time.
• Assist Branch Manager in preparing and reviewing monthly Sales Associate scorecards.
• Process deposits, currency, and branch cash handling per policy.
• Deliver excellent customer service and refer bank products to customers.
• Maintain compliance with Bank policies, BSA/OFAC, and security procedures.
• Schedule staff, train, and communicate operational procedures to ensure smooth branch operations.
• Open/close branch if needed and work hours may extend beyond schedule.

Skills

Supervisory experience

Sales-oriented demeanor

Customer service

Spanish language

Communication skills

Microsoft Office

Core banking system knowledge

Education

High School diploma or equivalent

Tools

Core banking system

Microsoft Office

Job description

United Bank is seeking a Sales Associate Supervisor-Certified Professional in Shallotte, NC. The role supervises Sales Associate staff, coaches on cross-sell of bank products, and ensures service standards meet customer expectations.

The position involves cash handling, branch operations, and ensuring compliance with policies. Candidate should have a High School diploma or equivalent, banking experience preferred, and strong communication skills in English (Spanish a plus).