Bank Reconciliation Team Lead

Riverside Health System; Newport News (VA); On-site; USD 27,000 - 35,000; Full time

Job summary

Riverside Health System in Newport News, Virginia, is seeking a detail‑oriented billing professional to reconcile daily cash receipts, EOBs, and remittance advice, while supervising staff and ensuring accuracy in postings and deposits.

You will monitor productivity, coach the team, process electronic payments, handle inquiries, and support payer enrollment in EFT/ERA/EDI. The role requires HFMA certification and related accounting experience.

Qualifications

• High School Diploma or GED required.
• Bachelor's Degree in Business Administration, Finance or related field preferred.
• 5-6 years Medical Billing or Revenue Cycle experience required.
• 2 years Accounting or Cash Management experience required.
• CRCR - HFMA certification required.
• Change Acceleration Process Training - Riverside Health System within 1 Year (Required).

Responsibilities

• Reconciles daily cash receipts, EOBs, electronic remittance advices and deposits. Reconciles daily bank download and diagnoses reconciliation issues.
• Monitors team productivity. Provides coaching and training to the team on various posting functions in all systems.
• Processes and posts electronic payments and batches payments for manual postings.
• Handles deposit payments electronically.
• Researches and responds to routine and complex account inquiries. Monitors and responds to inquiries from RHSCASH email.
• Handles payer enrollment in EFT/ERA/EDI and address changes. Obtains EOBs.
• Covers the department in the absence of management.
• Identifies issues and trends. Analyzes and brings recommendations for resolution or improvements.
• Provides Ad Hoc reporting to diagnosis reconciliation issues.
• Completes assigned work queues.

Skills

Cash handling

Revenue cycle

Medical billing

Accounting

Education

High School Diploma or GED

Bachelor's Degree in Business Administration/Finance (Preferred)

Tools

EFT/ERA/EDI systems

Job description

Newport News, Virginia

Hiring Range

$19.70 - $25.63/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

Responsible for daily reconciliation of cash receipts, EOBs, electronic remittance advices and deposits to the bank statement. Monitors team productivity, provides coaching and training, and researches and responds to routine and complex account inquiries.

What you will do

• Reconciles daily cash receipts, EOBs electronic remittance advices and deposits. Reconciles daily bank download and diagnoses reconciliation issues.
• Monitors team productivity. Provides coaching and training to the team on various posting functions in all systems.
• Processes and posts electronic payments and batches payments for manual postings.
• Handles deposit payments electronically.
• Researches and responds to routine and complex account inquiries. Monitors and responds to inquiries from RHSCASH email.
• Handles payer enrollment in EFT/ERA/EDI and address changes. Obtains EOBs.
• Covers the department in the absence of management.
• Identifies issues and trends. Analyzes and brings recommendations for resolution or improvements.
• Provides Ad Hoc reporting to diagnosis reconciliation issues.
• Completes assigned work queues.

Qualifications

Education

• High School Diploma or GED, (Required)
• Bachelors Degree, Business Administration, Finance or related field (Preferred)

Experience

• 5-6 years Medical Billing or Revenue Cycle experience (Required)
• 2 years Accounting or Cash Management experience (Required)

Licenses and Certifications

• CRCR - Healthcare Financial Management Association (HFMA) (Required)
• Change Acceleration Process Training - Riverside Health System (RHS) within 1 Year (Required)