Bank Receptionist & Admin – Elevate Customer Experience

Citizens Independent Bank; Saint Louis Park (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Full benefits package

Generous PTO

Work-life balance

Job summary

Citizens Independent Bank in Saint Louis Park seeks a friendly Receptionist/Administrative Assistant to greet customers, manage calls, and support branch operations. You will assist clients with banking services, share information on hours and locations, and coordinate administrative tasks across departments.

The role emphasizes customer service, confidentiality, and teamwork within a community-focused bank with a long local history.

Qualifications

• Must have excellent communication and interpersonal skills.
• Ability to multi-task in a busy branch environment.
• Provide outstanding customer service and referrals to bank services.

Responsibilities

• Greet customers in person and over the phone and transfer to the right department.
• Assist with routine questions about bank services, hours, locations and processes.
• Support branch operations, including mail, shipments, and office tasks.
• Open/close the branch and ensure security during shifts.
• Refer nonbank investment and referrals to licensed partners.

Skills

Communication skills

Interpersonal skills

Multi-tasking

Customer service

Data entry speed

Confidentiality

Education

High school diploma or GED

Post-secondary training preferred

Prior banking or customer service experience preferred

Prior administration experience preferred

Tools

CRM Tool

Job description

Citizens Independent Bank in Saint Louis Park seeks a friendly Receptionist/Administrative Assistant to greet customers, manage calls, and support branch operations. You will assist clients with banking services, share information on hours and locations, and coordinate administrative tasks across departments.

The role emphasizes customer service, confidentiality, and teamwork within a community-focused bank with a long local history.