Bank IT Director – Job # 3854-13474

Symicor Group; San Francisco (CA); On-site; USD 270,000 - 330,000; Full time

Job summary

The Symicor Group is seeking a Bank IT Director for a San Francisco, CA role with responsibility for leading technology operations, reliability, security, and alignment with business goals. The position oversees infrastructure, user support, vendors, and projects while supporting cybersecurity, audits, and regulatory examinations.

This is not a remote role and offers a salary up to $300K plus benefits. The ideal candidate will manage daily IT operations across branches and offices, maintain DR

Qualifications

• Five or more years of progressive IT experience, preferably within banking or financial services.
• Bachelor's degree in information technology, computer science, or a related field, or equivalent practical experience.
• Experience managing networks, infrastructure, user support, cybersecurity controls, and technology vendors.
• Working knowledge of Microsoft 365, Windows environments, identity and access management, virtualization, and cloud services.
• Experience with backup systems, disaster recovery, incident management, and technology projects.
• Strong analytical, communication, organizational, and problem-solving skills.
• Ability to explain technical issues clearly to employees and senior management.
• Previous supervisory or IT management experience.
• Familiarity with core banking platforms and financial institution technology environments.
• Experience supporting bank audits and regulatory examinations.
• Relevant certifications, such as Security+, CISSP, CISM, ITIL, or Microsoft certifications.

Responsibilities

• Manage daily IT operations across branches, administrative offices, and remote work environments.
• Oversee networks, servers, workstations, telecommunications, cloud services, and connectivity to core banking systems.
• Coordinate support for banking applications, including digital banking, lending, payments, and document management.
• Maintain effective help desk support and resolve technology issues promptly.
• Administer user access, permissions, and account changes using approved access controls and segregation of duties.
• Coordinate cybersecurity safeguards with the Information Security Officer, including patching, endpoint protection, vulnerability remediation, and employee awareness.
• Maintain system backups and recovery capabilities; conduct and document disaster recovery testing.
• Support incident response, investigate system disruptions, and coordinate corrective actions.
• Evaluate and oversee technology vendors and service providers, including service performance, contracts, and risk reviews.
• Maintain IT policies, procedures, system inventories, network documentation, and change management records.
• Provide documentation and technical assistance for internal audits, external audits, and regulatory examinations; address assigned findings.
• Develop and manage the IT budget, equipment replacement schedule, and technology improvement plan.
• Lead technology implementations, upgrades, conversions, and integrations.
• Supervise IT employees and coordinate outsourced technology resources.
• Protect confidential customer and bank information and follow bank policies and applicable requirements.

Skills

IT leadership

Cybersecurity controls

Vendor management

Microsoft 365

Windows environments

Identity and access management

Virtualization

Cloud services

Backup & disaster recovery

Incident management

Project management

Communication skills

Audits & regulatory

Budget management

Team supervision

Education

Bachelor's degree in IT or related field

Job description

Bank IT Director – To $300K – San Francisco, CA – Job # 3854-13474

Who We Are:

The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!

We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

The Position:

Our bank client is seeking to fill a Bank IT Director role in the San Francisco, CA area. The position is responsible for leading the bank's technology operations, ensuring systems are reliable, secure, and aligned with business objectives. This position manages infrastructure, user support, technology vendors, and projects while supporting cybersecurity, business continuity, audits, and regulatory examinations.

This opportunity has a generous salary of up to $300K and a benefits package. (This is not a remote position).

Bank IT Director Responsibilities Include:

• Manage daily IT operations across branches, administrative offices, and remote work environments.


• Oversee networks, servers, workstations, telecommunications, cloud services, and connectivity to core banking systems.


• Coordinate support for banking applications, including digital banking, lending, payments, and document management.


• Maintain effective help desk support and resolve technology issues promptly.


• Administer user access, permissions, and account changes using approved access controls and segregation of duties.


• Coordinate cybersecurity safeguards with the Information Security Officer, including patching, endpoint protection, vulnerability remediation, and employee awareness.


• Maintain system backups and recovery capabilities; conduct and document disaster recovery testing.


• Support incident response, investigate system disruptions, and coordinate corrective actions.


• Evaluate and oversee technology vendors and service providers, including service performance, contracts, and risk reviews.


• Maintain IT policies, procedures, system inventories, network documentation, and change management records.


• Provide documentation and technical assistance for internal audits, external audits, and regulatory examinations; address assigned findings.


• Develop and manage the IT budget, equipment replacement schedule, and technology improvement plan.


• Lead technology implementations, upgrades, conversions, and integrations.


• Supervise IT employees and coordinate outsourced technology resources.


• Protect confidential customer and bank information and follow bank policies and applicable requirements.

Who Are You?

You're someone who wants to influence your own development. You're looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You Also Bring the Following Skills and Experience:

• Bachelor's degree in information technology, computer science, or a related field, or equivalent practical experience.


• Five or more years of progressive IT experience, preferably within banking or financial services.


• Experience managing networks, infrastructure, user support, cybersecurity controls, and technology vendors.


• Working knowledge of Microsoft 365, Windows environments, identity and access management, virtualization, and cloud services.


• Experience with backup systems, disaster recovery, incident management, and technology projects.


• Strong analytical, communication, organizational, and problem-solving skills.


• Ability to explain technical issues clearly to employees and senior management.


• Previous supervisory or IT management experience.


• Familiarity with core banking platforms and financial institution technology environments.


• Experience supporting bank audits and regulatory examinations.


• Relevant certifications, such as Security+, CISSP, CISM, ITIL, or Microsoft certifications.