Bank Clerical Officers

NHS Ayrshire & Arran; Ayrshire (IA); On-site; USD 28,000 - 33,000; Part time

Job summary

NHS Ayrshire & Arran is seeking Bank Clerical Officers to join the Health Records Department at University Hospital Ayr and Crosshouse Hospital. The roles involve handling confidential patient records, data entry and reception duties on a bank basis.

Applicants should have SVQ Level 2 or equivalent, experience in administration, strong keyboard skills, and excellent communication and diplomacy when dealing with patients and staff.

Qualifications

• SVQ Level 2 or equivalent experience.
• Experience working in an administrative environment.
• Proficient keyboard/PC skills.
• Excellent communication skills in interactions with patients, staff and the public.
• Diplomacy and sensitivity when dealing with people.

Responsibilities

• Maintain and file patient confidential records accurately.
• Record patient data, admissions and book out appointments using the electronic Patient Management System.
• Provide reception duties, answer phones and relay messages; support service demands with flexible work.

Skills

SVQ Level 2

Admin experience

Keyboard skills

Communication skills

Diplomacy

Job description

NHS Scotland

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

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Position

An exciting opportunity has arisen for a number of Bank Clerical Officers to join the Health Records Department at University Hospital Ayr and Crosshouse Hospital.

Hours

As and when required. These posts are offered on a bank basis.

What You Will Do

Duties include the maintenance and filing of patient confidential records, recording patient related data, admissions and booking out patient appointments using the electronic Patient Management System. Providing reception services, answering telephones and relaying messages. You should be able to work flexibly in order to meet service demands.

Knowledge, Training And/or Experience Required For This Post

• SVQ Level 2 or equivalent experience
• Experience of working within an administrative environment
• Keyboard/PC Skills
• Excellent Communication Skills
• Diplomacy and sensitivity when dealing with patients, staff and members of the general public

If you want to find out more about the role, please contact Linda Black, Health Records Site Manager - [e-mail]

Right to Work / Certificates of Sponsorship

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is essential that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form.

NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks.

We are unable to provide sponsorship for Band 2 posts or bank contracts.

Additional Information For Candidates

• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date. Late applications will not be accepted.
• For help to complete an application on NHS Jobs Scotland, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
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