Band Instrument Repair Technician – Craft & Grow

Paycom - ATS; Rochester (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

Schmitt Music in Rochester, MN is seeking a Band Repair Technician to deliver a seamless service experience by combining technical expertise with collaboration and communication, aligned to our core values. The role features three tiers of craftsmanship, from Tier 1 learning to Tier 3 expert repair and mentorship.

Tier 1 focuses on learning and practice at the bench, while Tier 2 adds autonomy and broader repair work; Tier 3 handles complex problems and helps set quality standards, guiding

Qualifications

• Graduate of a formal band instrument repair program preferred.
• Strong attention to detail and pride in craftsmanship.
• Desire to learn, grow, and build a long-term career.

Responsibilities

• Recondition company-owned instruments efficiently and consistently.
• Perform select customer owned repairs up to advanced customer-owned brass and woodwind repairs.
• Evaluate instrument condition and recommend appropriate repairs.
• Collaborate with retail staff, road representatives, and educators.
• Support peak seasonal repair demands.
• Maintain accurate repair documentation.
• Care for instruments, tools, and shop resources with professionalism and accountability.
• Identify opportunities to improve repair processes, turnaround times, and communication between service and retail teams.
• Diagnose complex mechanical, acoustical, and playability issues.
• Set and uphold repair quality and turnaround standards.
• Mentor Tier 1 and Tier 2 technicians.
• Collaborate with service managers on workflow improvements.
• Support students, educators, and professional musicians.

Skills

Brass repair

Woodwind repair

Attention to detail

Willingness to learn

Education

Formal band instrument repair program

Job description

Schmitt Music in Rochester, MN is seeking a Band Repair Technician to deliver a seamless service experience by combining technical expertise with collaboration and communication, aligned to our core values. The role features three tiers of craftsmanship, from Tier 1 learning to Tier 3 expert repair and mentorship.

Tier 1 focuses on learning and practice at the bench, while Tier 2 adds autonomy and broader repair work; Tier 3 handles complex problems and helps set quality standards, guiding