Band and Orchestra Sales Specialist

Heid Music; Madison (WI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Employee discount

Flexible scheduling

Health/Vision/Dental and PTO for full‑

Life insurance

401k

Job summary

Heid Music is seeking a Band and Orchestra Sales Specialist to help students and musicians select instruments and accessories that will support their musical journeys.

Role combines music knowledge with customer service and sales, with opportunities to participate in school partnerships and community events. Flexible scheduling and career growth within the organization are available.

Qualifications

• Band or orchestra instrument knowledge (playing, teaching, or hands-on experience).
• Passion for music and helping others succeed.
• Customer service, retail, or sales experience helpful but not required.
• Strong communication skills and a genuine desire to help others succeed musically.

Responsibilities

• Help students and musicians choose instruments they'll grow with.
• Share product knowledge through demonstrations and conversations.
• Build trusted relationships with teachers, families, and performers.
• Contribute to store sales goals through thoughtful, service-driven selling.
• Participate in school and community music events.
• Represent Heid Music with professionalism and a customer-focused approach.

Skills

Instrument knowledge

Passion for music

Customer service experience

Communication skills

Job description

Description

About the Role

Heid Music is a music retailer dedicated to fostering happy, developing musicians of all ages. As a Band and Orchestra Sales Specialist, you'll build meaningful relationships within the musical community - helping students, educators, and musicians find the right instruments and accessories to support their musical journey. This role combines music knowledge, customer service, and sales, with opportunities to engage in community events and school partnerships.

Your Impact

• Help students and musicians choose instruments they'll grow with
• Share product knowledge through demonstrations and conversations
• Build trusted relationships with teachers, families, and performers
• Contribute to store sales goals through thoughtful, service-driven selling
• Participate in school and community music events
• Represent Heid Music with professionalism and a customer-focused approach

Schedule & Compensation

• Includes some evenings, Saturdays, and occasional community events
• Hourly pay + commission + bonus opportunities

Training & Development

• Hands-on training with instruments and product lines
• Manufacturer-led education and product knowledge opportunities
• Ongoing coaching and support from experienced music retail professionals
• Opportunities to grow within the organization

Qualifications

• Band or orchestra instrument knowledge (playing, teaching, or hands-on experience)
• Passion for music and helping others succeed
• Customer service, retail, or sales experience is helpful but not required
• Strong communication skills and a genuine desire to help others succeed musically

A degree is welcome but not necessary if you bring strong musical knowledge.

Why Heid Music?

• Employee discount
• Flexible scheduling available for team members
• Health/Vision/Dental and PTO benefits available for full-time team members
• Life insurance and 401k available for all team members

Heid Music is more than a job - it's a team united by a love of music and BRAVO service.

Heid Music is an Equal Opportunity Employer.