Ballpark Seating & Fan Experience Host

Capitol Broadcasting Company, Inc.; Durham (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Capitol Broadcasting Company, Inc. is seeking a Seating Bowl Host for the Durham Bulls Athletic Park in Durham, NC.

This role monitors and ushers an assigned section during home games and events, helps guests find their seats, answers questions, and contributes to an energetic ballpark experience. You will work outdoors, including nights, weekends, and holidays, standing for long periods and assisting guests with directions, accessibility, and safety procedures.

Qualifications

• Must be at least 16 years of age.
• Exceptional communication and interpersonal skills.
• Energetic, positive, friendly, and helpful approach to guest service.
• Ability to remain professional and composed while working with large crowds.

Responsibilities

• Monitor and usher guests within an assigned seating section.
• Help guests locate their seats and provide directions throughout the ballpark.
• Wipe down seats and help keep the assigned section clean and presentable.
• Build positive relationships with guests and respond to questions in a friendly and helpful manner.
• Encourage section participation and cheering during games.
• Assist with in-stand promotions and other fan engagement activities.
• Communicate guest concerns, safety issues, or unusual situations to a supervisor.
• Assist in evacuations or emergency situations by following established safety procedures.
• Assist fans with special needs, including wheelchair accessibility and other accommodations.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Guest service orientation

Professional demeanor

Job description

Capitol Broadcasting Company, Inc. is seeking a Seating Bowl Host for the Durham Bulls Athletic Park in Durham, NC.

This role monitors and ushers an assigned section during home games and events, helps guests find their seats, answers questions, and contributes to an energetic ballpark experience. You will work outdoors, including nights, weekends, and holidays, standing for long periods and assisting guests with directions, accessibility, and safety procedures.