Bakery Team Member: Fresh Bakes & Friendly Service

Roche Bros; Mashpee (MA); On-site; USD 21,000 - 23,000; Full time

Job summary

Roche Bros is seeking a bakery team member to prepare, bake and display products while ensuring freshness, rotation, and high customer service. You will maintain clean, organized work areas and assist customers with product selection.

The role emphasizes teamwork, adherence to safety standards, and accurate handling of bakery merchandise, with focus on first-in, first-out and quality service across the department.

Qualifications

• Must be 18 years old.
• Able to work as a team member and interact positively with customers.
• Must read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

• Provide continuous attention to customers' needs at the service counter.
• Commit to the "Golden Rule" and work with other associates to build a strong bakery team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Greet, assist and thank customers in a prompt, courteous, and friendly manner, along with offering product suggestions.
• Process merchandise according to production guidelines and follow established sanitation standards.
• Prepare and wrap bakery related products.
• Stock display cases, and keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Write on cakes/prepare product to meet customers specifications.
• Receive and unload bakery product and store in designated area.
• Practice the "Cleaner's Creed" and proper sanitation procedures.
• Monitor and maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
• Keep work area swept clean, orderly, and free from safety hazards; report hazards to management.
• Able to operate and clean the bakery equipment and tools.

Skills

Team member

English proficiency

Customer service

Follow instructions

Authorization to work in US

Bakery equipment operation

Tools

Bakery equipment operation

Job description

Roche Bros is seeking a bakery team member to prepare, bake and display products while ensuring freshness, rotation, and high customer service. You will maintain clean, organized work areas and assist customers with product selection.

The role emphasizes teamwork, adherence to safety standards, and accurate handling of bakery merchandise, with focus on first-in, first-out and quality service across the department.