Bakery Team Lead: Mentor, Elevate Customer Experience

Meijer; New Hampshire; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a team member to support daily store operations and provide exceptional customer service. You’ll engage customers, assist with checkout, and help maintain product freshness and ordering processes.

Responsibilities include coaching peers, training new staff, and supporting scheduling efforts to boost customer experience, sales, and store profitability, while adhering to safety and inclusion standards.

Qualifications

• Passion for customer service with total engagement.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking and ability to influence others.
• Ability to build rapport and drive repeat business.
• Commitment to fostering an inclusive environment.

Responsibilities

• Engaging peers to provide the best possible shopping experience including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded.
• Supports training new team members and cross-training talent.
• Working with leadership on department schedule writing to focus on engagement, service, and profitability.
• Ensuring freshness of products by monitoring rotation and dating policies.
• Guiding the team in food safety standards and safe work practices.
• Leading ordering, receiving, stocking, pricing, and product display where applicable.
• Creating an environment that supports Meijer culture, including Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment where applicable.
• Participating in period end inventories to help achieve goals.
• May act in Lead capacity in other departments.
• May perform other duties as assigned or required.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Retail experience

Influence others

Rapport building

Inclusivity

Job description

Meijer is seeking a team member to support daily store operations and provide exceptional customer service. You’ll engage customers, assist with checkout, and help maintain product freshness and ordering processes.

Responsibilities include coaching peers, training new staff, and supporting scheduling efforts to boost customer experience, sales, and store profitability, while adhering to safety and inclusion standards.