Bakery Supervisor

Wegmans; Town of West Seneca (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

OT premium pay

Health benefits

401(k) match

Scholarship program

LiveWell program

Job summary

Wegmans in New York is seeking a Bakery department coordinator to work with a team across the bakery to deliver exceptional service and prepare fresh, great tasting bakery items for customers. You will help customers locate products, maintain displays, and support inventory and ordering processes.

The role focuses on product knowledge, quality standards, and teamwork in a fast-paced bakery environment with the goal of ensuring customer satisfaction.

Qualifications

• Customer service experience.
• Experience working in a bakery.

Responsibilities

• Understand products offered in the department.
• Maintain department appearance and inventory, merchandise displays, seasonal adjustments.
• Proactively assist customers and answer questions about products.
• Ensure production guides and recipes are followed for quality.
• Assist in ordering and inventory processes to control stock and shrink.

Skills

Customer service

Job description

At Wegmans, we strive to help our customers live healthier better lives through food. As a Bakery department coordinator, you’ll work with a team across all areas of the bakery, to deliver incredible service and prepare fresh, great tasting bakery items for our customers. If you have a passion for food, serving customers and working in a fast-paced environment, this could be the position for you!

What will I do?

• Possess an understanding of the products offered in the department
• Maintain the overall appearance of the department, ensure fresh product and levels are sustained, items are well-merchandised in innovative, eye-appealing displays and stocked in correct locations, while recognizing seasonal, holiday and weather effects on product sales
• Proactively approach customers, assist them in locating products throughout the department, provide suggestions for meal solutions, and answer any questions they may have about products
• Understand how products look/smell at peak of perfection, ensure use of production guides, job aids, core recipes, and techniques to provide a consistent and quality outcome
• Assist in ordering and inventory processes, utilizing order guides to help control inventory and shrink

Required Qualifications

• Customer service experience

Preferred Qualifications

• Experience ordering products and controlling inventory
• Experience working in a bakery

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Managerial/supervisory experience living our values and achieving results in our 5 measures; Work Environment: The physical demands of this work are classified as medium to heavy. Work includes walking, standing for up to 4 hours without a break, repetitive hand and arm movements, occasional heavy lifting, bending, and reaching, along with continuous interaction with customers and coworkers in a fast-paced environment. The average weight range of items lifted is 5 – 20 pounds with a maximum weight lifted of greater than 50 pounds occasionally. You may receive assistance with heavy items, if available. Upper extremity repetition is moderate and trunk movement involves moderate to moderately high twisting, bending, and pivoting. May be exposed to various allergens (things that may cause an allergic reaction). The work environment is indoors and involves exposure to various work environments, including cold (33 – 55 degrees), freezing (-20 – 20 degrees) and hot temperatures (exceeds 85 degrees with work surfaces or equipment that exceeds 135 degrees). Basic tools and equipment used include common baking utensils and equipment, and oven.; Experience working in a Bakery; Store Operations Customer Service experience; Experience ordering products and controlling inventory